AL-The Stratford 2025-08-22 - Laserfiche WebLink

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Co munity Advisory Committee Quarter) /Annual Visitation Report County: ORANGE Facility Type: Facility Name/Address: ❑Family Care Home ❑Nursing Home The Stratford ®Adult Care Home 405 Smith Level Road, Chapel Hill, NC 27516 Visit Date: 08/22/2025 Timespent in facility: 90+ min Arrival time: l l:1Thu, Oct 23, 2025 ® am ❑ m Name of person exit interview was held with: Ms. Eva (Ms. Madenna unavil) Interview was held: ® in Person ❑ Phone ❑Admin. ® SIC(Supervisor in Charge) ❑ Other Staff Rep. Eva McDougal from cororate Committee Members Present: Alicia Reid, Shade Little Report Completed by: Shade Little/Alicia.Reid Number of Residents who received personal visits from committee members: 10 Resident Rights Information is clearly visible: ® Yes ❑ No Ombudsman Contact Info is correct and clear) posted: ® Yes ❑ No The most recent survey was readily accessible: ❑Yes ❑ No Staffing information clearly posted: ❑ Yes ❑ No (Required for Nursing Homes Only) Resident • •/NA Comments/Other Observations 1. Do the residents appear neat,clean and odor free? Y We chatted to several of the residents in the halls 2. Did residents say they receive assistance with personal care while we walked through the facility. We also with activities? Ex. brushing their teeth, combing their hair, inserting NA permission entered several rooms introduced dentures or cleaning their eyeglasses? ourselves and had conversations regarding their 3. Did you see or hear residents being encouraged to participate in comforts. their care b staff members? N 4. Were residents interacting with staff,other residents&visitors? Y 5. Did staff respond to or interact with residents who had difficulty NA communicating or making their needs known verbally? 6. Did you observe restraints in use? N 7. If so, did you ask staff about the facility's restraintpolicies? NA Resident Living Accommodations Yes/No/NA Comments/Other Observations 1. Did residents describe their living environment as homelike? N The Memory Care unit continues doing a good job: 2. Did you notice unpleasant odors in commonly used areas? N They were getting ready for lunch, and the aides 3. Did you see items that could cause harm or be hazardous? N were getting EVERYONE to the tables. 4. Did residents feel their living areas were too noisy? N The roach situation seems to be settled,state people 5. Does the facility accommodate smokers? Y visited 4 days in a row to help. Where? ® Outside only❑ Inside only❑ Both Inside/Outside 6. Were residents able to reach their call bells with ease? NA 7. Did staff answer call bells in a timely&courteous manner? NA If no, did you share this with the administrative staff? Resident •/NA Comments/Other Observations 1. Were residents asked their preferences or opinions about the NA Library looks very good, clean. activities planned for them at the facility? The dietitian has been changed and this was noted 2. Do residents have the opportunity to purchase personal items of Y as a positive by a few residents. their choice using their monthly needs funds? Today was laundry day with many baskets in the Can residents access their monthly needs funds at their Y halls, but not obstructing traffic. convenience? One resident mentioned cleaning deficiencies: 3. Are residents asked their preferences about meal/snack choices? N mopping/sweeping only in the center of the room, Are they given a choice about where they prefer to dine? N four full urine bags hanging on the bed, no paper 4. Do residents have privacy in making and receiving hone calls? Y towels in bath. 5. Is there evidence of community involvement from other civic, N We suggested having the OC Endless Possibilities volunteer or religious groups? magazine delivered for community involvement,yes 6. Does the facility have a Resident's Council? y to that. Family Council? Areas of • • /NA Exit Summary Are there resident issues or topics that need follow-up or review at a later N The cleaning complaint was delivered. The time or during the next visit? administrator promised to investigate. She believes the bags were all from overnight. New staff for housekeeping and no complaints regarding rooms not being cleaned.