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17. Are residents asked their preferences about meal/snack choices? Y Multiple residents stated that the food quality <br /> Are they given a choice about where they prefer to dine? Y has room for improvement. One stated that <br /> the food is"fine". <br /> 18. Do residents have privacy in making and receiving hone calls? Y <br /> 19. Is there evidence of community involvement from other civic, Y <br /> volunteer or religious groups? <br /> 20. Does the facility have a Resident's Council? Y <br /> Family Council? Y <br /> Areas of Concern Exit Summary <br /> Are there resident issues or topics that need follow-up or review at a later Y Exit summary conducted with Jennifer <br /> time or during the next visit? Palmisano, Executive Director. <br /> • Multiple residents communicated that they were not satisfied with <br /> the quality of the food. We shared the feedback we received <br /> • Multiple residents shared that there has been an increase in regarding the food quality. Ms. Palmisano <br /> resident falls recently. expressed difficulty in pleasing everyone <br /> when it comes to food. <br /> Regarding the falls, Ms. Palmisano stated <br /> that there has not been an increased in falls <br /> in the facility recently. She stated that the <br /> staff have plans of care for patients to help <br /> prevent falls. <br /> This Document is PUBLIC RECORD.Do not identify any Resident(s)by name or inference on this form.(1/21/2020) <br />