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Are there resident issues or topics that need follow-up or We addressed the woman who left the <br /> review at a later time or during the next visit? building without signing out and in to <br /> smoke. This is a requirement. Kevin <br /> took notes. The survey book was in the <br /> reception area, but was blocked by the <br /> water cart. Kevin indicated he would <br /> address. We mentioned the courtyard <br /> had not received any attention. The <br /> weeds were plentiful and uninviting. <br /> Kevin indicated someone had just been <br /> hired to address and would start July 1. <br /> When we arrived, the new receptionist <br /> told us we were not allowed to visit the <br /> facility without an escort. With the help <br /> of several staff, we were able to <br /> convince the receptionist we could visit <br /> the facility freely. The facility appeared <br /> clean, the staff was friendly and <br /> responsive. <br /> This Document is PUBLIC RECORD. Do not identify any Resident(s) by name or inference on this form. <br /> Top Copy is for the Regional Ombudsman's Record. Bottom Copy is for the CAC's Records. <br />