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<br /> <br />1. Do residents have privacy in making and receiving phone calls? Y <br />1. Is there evidence of community involvement from other civic, <br />volunteer or religious groups? <br />Y Activities are strength: therapy dogs, crafts, <br />books, group and individual activities. <br />1. Does the facility have a Resident’s Council? <br />Family Council? <br />Y <br />N <br />In addition to a resident council, there is a <br />dining advisory committee. <br /> Areas of Concern Yes/No/NA Exit Summary <br />Are there resident issues or topics that need follow-up or review at a later <br />time or during the next visit? <br />One resident expressed concern that some CNAs had a negative attitude. <br />The administrator said he would follow up. Another complained that a <br />resident had come into her room uninvited. We were told there was a new <br />resident who had been confused and that this was being addressed. <br /> Several residents thought the food was better <br />since a new chef had come on board. <br />The atmosphere is welcoming- from displays on <br />the walls to greetings from the staff. <br /> <br />This Document is PUBLIC RECORD. Do not identify any Resident(s) by name or inference on this form. (1/21/2020)