NH-Parkview Health & Rehabilitation Center 2025-09-30

Browse Search

Corn unity Advisory Committee Quarterly/Annual Visitation Report County: Facility Type: Facility Name/Address: Orange ❑Family Care Home ONursing Home Parkview Health & Rehabilitation Center 1716 Leg ❑Adult Care Home ❑ Visit Date: 09 / 30 /25 Time spent in facility: hr 50 min Arrival time: 3 : 45 ❑ am ❑✓ pm Name of person exit interview was held with: Interview was held: ❑✓ in Person ❑ Phone ❑✓ Admin. ❑ SIC(Supervisor in Charge) ❑ Other Staff Rep. Name/Title Executive Director: Sekeithia Jones Committee Members Present: Report Completed by: Stephanie Boswell, MaryLou Gelblum I Marylou Gelblum Number of Residents who received personal visits from committee members: 7 Resident Rights Information is clearly visible: ❑✓ Yes ❑ No Ombudsman Contact Info is correct and clearly posted: ❑✓ Yes ❑ No The most recent survey was readily accessible: ❑✓ Yes❑ No Staffing information clearly posted: ❑Yes ❑ No (Required for Nursing Homes Only) Resident Profile I Comments/Other Observations 1. Do the residents appear neat, clean and odor free? Yes Residents were neat and odor free. 2. Did residents say they receive assistance with personal care activities?Ex. brushing their teeth, combing their hair, inserting N/A Staff present throughout building and dentures or cleaning their eyeglasses? were observed interacting with 3. Did you see or hear residents being encouraged to participate in N residents in the hallways, residents' their care by staff members? ° rooms and dayroom for bingo. The 4. Were residents interacting with staff, other residents&visitors? Yes hair salon was also open. One 5. Did staff respond to or interact with residents who had difficulty N/A resident complained of not being given communicating or making their needs known verbally? a shower in days. We asked if he had 6. Did you observe restraints in use? No considered joining the Resident 7. If so, did you ask staff about the facility's restraintpolicies? N/A Resident Living Accommodations Yes/No/NA Comments/Other Observations 8. Did residents describe their living environment as homelike? Yes The building is clean and bright and 9. Did you notice unpleasant odors in commonly used areas? No 10. Did you see items that could cause harm or be hazardous? No barrier free. Outside areas are well 11. Did residents feel their living areas were too noisy? No maintained. Residents report they 12. Does the facility accommodate smokers? Yes receive assistance as needed when Where? ❑✓ Outside only❑ Inside only❑ Both Inside/Outside called. Call bells are located on beds. 13. Were residents able to reach their call bells with ease? Yes 14. Did staff answer call bells in a timely&courteous manner? Yes If no, did you share this with the administrative staff? Resident '/NA Comments/Other Observations 15. Were residents asked their preferences or opinions about the Yes activities planned for them at the facility? There is a full time Activities Director 16. Do residents have the opportunity to purchase personal items of and an extensive activities list posted their choice using their monthly needs funds? Yes and updated. A menu is posted with Can residents access their monthly needs funds at their alternative options. convenience? There is an active Resident's Council. 17. Are residents asked their preferences about meal/snack choices? Yes Are they given a choice about where they prefer to dine? 18. Do residents have privacy in making and receiving phone calls? Yes 19. Is there evidence of community involvement from other civic, volunteer or religious groups? N/A 20. Does the facility have a Resident's Council? FamilyCouncil? Yes Areas of • • /NA Exit Summary Are there resident issues or topics that need follow-up or review at a later Y Discuss items from "Areas of Concern"Section time or during the next visit? es as well as any changes observed during the visit We asked the Executive Director during our exit Ms. Jones will follow up with the staff regarding the shower issue, making meeting about the bathing schedule, citing a complaint sure staff persist. She also said the by a resident of not having had a bath in days. gentleman in question does attend the Ms. Jones knew immediately who that was (describing Residents Council meetings him appropriately to us) and stated that the gentleman sometimes. refuses when staff offer. There were several complaints about the food. It is a pleasure to meet with an Executive Director who is pleasant, appreciates feedback and follows through Ms. Jones said they try their best but on complaints and questions. She also supports the expects there will always be some staff by showcasing a staff person every week and complaints about the food. offering lunches such as hot pizza, routinely. This Document is PUBLIC RECORD.Do not identify any Resident(s)by name or inference on this form. Top Copy is for the Regional Ombudsman's Record.Bottom Copy is for the CAC's Records. Revised 1/21/2020