AL-Carol Woods 6 and 7 2025-06-20

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Com unity Advisory Committee Quarterly/Annual Visitation Report County: Facility Type: Facility Name/Address: Carol Woods Retirement Community, Buildings 6 &7 Orange Nursing Home 750 Weaver Dairy Rd Chapel Hill, INC 27514 Visit Date: 03/26/2025 Time spent in facili : 45 min. Arrival time: 12:00 PM Name of person exit interview was held with: Jessica Fines-Crawford, administrator and Melanie Johnson,DON Interview was held: in person Committee Members Present: Kelly Kester and Karen Green-McElveen Report Completed by: Kelly Kester and Karen Green-McElveen Number of Residents who received personal visits from committee members: 6 Resident Rights Information is clearly visible: ®Yes Ombudsman Contact Info is correct and clear) posted: ®Yes The most recent survey was readily accessible: ❑ Yes Staffing information clearly posted: ❑Yes Re uired for NursinQ Homes Onl Resident • •/NA Comments/Other Observations 1. Do the residents appear neat,clean and odor free? Y 2. Did residents say they receive assistance with personal care activities? We arrived at a time several residents were having lunch. Ex. brushing their teeth, combing their hair,inserting dentures or cleaning Y They sat together at a large table socializing with each their eyeglasses? other. Family was also visiting one resident and socializing 3. Did you see or hear residents being encouraged to participate in their y with the group. care by staff members? 4. Were residents interacting with staff,other residents&visitors? Y 5. Did staff respond to or interact with residents who had difficulty NIA communicating or making their needs known verbally? 6. Did you observe restraints in use? N 7. If so,did you ask staff about the facility's restraintpolicies? NIA Resident Living Accommodations Yes/No/NA Comments/Other Observations 1. Did residents describe their living environment as homelike? Y 2. Did you notice unpleasant odors in commonly used areas? N The building is clean and well-maintained. 3. Did you see items that could cause harm or be hazardous? N 4. Did residents feel their livingareas were too noisy? N The building has awell-maintained garden that the residents spoke highly of.They shared that they are able 5. Does the facility accommodate smokers? Y to participate in gardening if they choose,but that the Where? ❑ Outside only grounds crew will maintain it as needed. 6. Were residents able to reach their call bells with ease? NIA 7. Did staff answer call bells in a timely&courteous manner? NIA A resident who was slightly withdrawn noted that he was If no, did you share this with the administrative staff? upset because off some friends'and co-residents passing away recently.These residents were honored and recognized in a central location with residents'names, pictures,and sharing of their passing dates. It was shared that residents had the opportunity to attend memorial services if held by families.Carol Woods'leadership shared that social workers are available to provide grief support and that grief support groups are also available for residents. Resident • • Observations 1. Were residents asked their preferences or opinions about the Y activities planned for them at the facility? Staff members were serving residents their lunch;they 2. Do residents have the opportunity to purchase personal items of Y asked for their preferences and ensured that they had their choice using their monthly needs funds? what the needed to eat. Can residents access their monthly needs funds at their Y convenience? 3. Are residents asked their preferences about meal/snack choices? Y Are they given a choice about where they prefer to dine? Y 4. Do residents have privacy in making and receiving hone calls? Y 5. Is there evidence of community involvement from other civic, Y volunteer or religious groups? 6. Does the facility have a Resident's Council? Y Family Council?