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13. Were residents able to reach their call bells with ease? Y We saw them in reach of the residents. Many are mobile <br /> e <br /> s <br /> 14. Did staff answer call bells in a timely&courteous manner? <br /> If no, did you share this with the administrative staff? Y <br /> e <br /> s <br /> Resident • • Observations <br /> 15. Were residents asked their preferences or opinions about the Y The Activity Calendar is always well populated. Evidence of <br /> activities planned for them at the facility? e resident activities such as crafts were observed. The facility <br /> s halls are filled with resident masterpieces. The day we visited <br /> Memory Care was going to the Juneteenth Celebration. <br /> 16. Do residents have the opportunity to purchase personal items of Y <br /> their choice using their monthly needs funds? e The residents are able to purchase items and charge to their <br /> Can residents access their monthly needs funds at their s room. <br /> convenience? <br /> 17. Are residents asked their preferences about meal/snack choices? Y Residents all eat in the dining rooms, unless ill., Memory Care <br /> Are they given a choice about where they prefer to dine? a meals are provided in the dining area in their unit.The Chef <br /> s received much praise. The veal piccata was especially yu <br /> Y <br /> e <br /> s <br /> 18. Do residents have privacy in making and receiving phone calls? Y <br /> e <br /> s <br /> 19. Is there evidence of community involvement from other civic, Y The community is very involved in the activities that occur at <br /> volunteer or religious groups? a Brookdale. <br /> s <br /> 20. Does the facility have a Resident's Council? <br /> Family Council? Y <br /> e <br /> s <br /> Areas of • <br /> Are there resident issues or topics that need follow-up or review at a later Brookdale Meadowmont is always a pleasure to visit. The staff <br /> time or during the next visit? attend to the residents as if they were part of their own <br /> families. Recently there had been promotions from within and <br /> the CAC caught up on who's who. Mo was promoted to <br /> Resident Care Coordinator. She is currently transforming the <br /> garden outside the Memory Unit with flowers,vegetables, bird <br /> feeders,and mosaic tile. There are benches and chairs for the <br /> residents to enjoy the setting. CAC asked if they would accept <br /> plant donations and they indicated they would. <br /> This Document is PUBLIC RECORD.Do not identify any Resident(s)by name or inference on this form. <br /> Top Copy is for the Regional Ombudsman's Record.Bottom Copy is for the CAC's Records. <br />