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Attachment 1 – Scope of Work <br /> <br />Name of Program/Services <br />Orange County Crisis Assistance, Response and Engagement (CARE) Team Pilot <br /> <br />Description of use of funds: <br />The CARE team is a joint collaboration between Orange County and the Chapel Hill Police Department <br />and will launch in Fiscal Year 2025. In the 2-year pilot phase, it will only serve Chapel Hill, but with an <br />Evaluation being conducted of the Pilot by UNC’s School of Government Criminal Justice Innovation Lab, <br />the goal is to launch it county-wide with all law enforcement agencies in in 2026. The CARE Team will be <br />comprised of a 3-member mobile response team: a crisis counselor, a peer support specialist and an EMT. <br />In addition, a crisis counselor embedded in the 911 Call Center will be the 4th member of the team. The <br />mission is to provide a more appropriate response to certain 911 calls. This will also increase therapeutic <br />interventions and direction to resources while ensuring the safest and best immediate response. <br /> <br />Required Elements of the Program/Service <br />The Care Team must: <br />• Respond immediately in lieu of law enforcement to behavioral health and low level, non-violent <br />offense 911 calls as designated by the Chapel Hill Police Department and 911 Call Center. <br />• During the Pilot, the CARE Team is restricted to Chapel Hill crisis calls. <br />• After the Pilot is expanded, the CARE team will be available to all county crisis calls that fit the <br />CARE team criteria. <br />• Crisis response must include an EMT, Crisis Counselor and peer support specialist. <br />• Harm reduction education and supplies will be provided. <br />• Transportation and Referrals can be made to other services and supports. <br />• Follow up engagement will be included. <br />• Educate the community and other local providers about their services. <br />• Participate in local Alliance Crisis Collaboratives. <br />• Respond to Chapel Hill crisis calls no matter the individuals county of residence or payer source <br />and serve individuals of all ages presenting with MH/SU/IDD and/or TBI. <br /> <br />Collaboration <br />• Supervision of the staff for the Pilot will be provided by the Chapel Hill Police Department Crisis <br />Unit and EMS Town of Chapel Hill <br />• Orange County: Emergency Services and CJRD <br />• Alliance Health <br />• UNC School of Government Criminal Justice Innovation Lab <br /> <br />Where there is exchange of PHI or ePHI as a part of the services delivered, the Care Team shall <br />obtain a release of information from the individual and/or legally responsible person. <br /> <br />Business Associate Agreements will be executed if deemed necessary. <br /> <br />Outcome Data <br />In the 2-year pilot phase, program evaluation of the Pilot will be conducted by UNC’s School of <br />Government Criminal Justice Innovation Lab. Pilot data will be used to determine the comparative cost <br />savings and utilization of resources as compared to Mobile Crisis Management billing in cases where that <br />service could have occurred, as well as to identify barriers that would need to be overcome in service <br />provision. The goal is to launch this program county-wide with all law enforcement agencies in 2026. <br />Docusign Envelope ID: 0DFB3C57-21CD-48D6-A002-1A25306D8184Docusign Envelope ID: 0782F82F-EB3E-432B-A7FD-F95FFB3A92A5