Orange County NC Website
Browse       Search
20 <br /> TRUE NORTH PERFORMANCE GROUP, LLC <br /> Attachment A: Proposal for Facilitation Services <br /> References <br /> Harnett County—Mike Morrow, Assistant County Manager <br /> Phone: 910-814-6892 1 Email: mmorrow@harnett.org <br /> • Designed community and employee engagement sessions and surveys to inform the <br /> strategic plan framework. <br /> • Supported development and adoption of Harnett County's first strategic plan. <br /> • Facilitated board retreats, staff workshops, performance management programs, and <br /> departmental business plans. <br /> Strategic Plan (Jan 2025) <br /> Town of Leland— Missy Rhodes, Deputy Town Manager <br /> Phone: (910) 332-4295 1 Email: mrhodes@townofleland.com <br /> • Designed community and employee surveys to inform the strategic plan framework. <br /> • Supported development and adoption of Leland's Strategic Plan. <br /> • Facilitated board retreats and staff workshops. <br /> Leland 2030 Strategic Plan <br /> Cumberland County—Kirk deViere, Chairman <br /> Phone: 910-678-7771 1 Email: kdeviere@cumberlandcountync.gov <br /> • Conducted executive consultations and pre-retreat interviews/surveys to tailor content <br /> and identify priorities. <br /> • Facilitated 1%-day Board retreat and %-day Leadership Retreat to define Vision, Mission, <br /> Core Values, set strategic goals, align departments, and plan next steps. <br /> • Collaborated with staff to finalize a strategic framework and guide production of the <br /> strategic plan document. <br /> Cumberland County Schools—Jay Toland, Associate Superintendent of Business Operations <br /> Phone: 910-678-2300 1 Email: businessop@ccs.kl2.nc.us <br /> • Supported Finance Department in enhancing customer service and employee <br /> experience through structured feedback. <br /> • Designed and deployed Customer Service and Employee Engagement Surveys. <br /> • Synthesized survey results in a summary report with recommendations for training, <br /> strategic decisions, and service improvements. <br /> 6 of 8 Visit us at ttps://www.truenorthperformancegroup.com <br />