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Exhibit B <br /> <br />1 <br /> <br /> <br />Exhibit B <br />Invoicing and Payment Policy <br /> <br />We will provide you with the software and services set forth in the Investment Summary of the <br />Agreement. Capitalized terms not otherwise defined will have the meaning assigned to such terms in <br />the Agreement. <br /> <br />Invoicing: We will invoice you for the applicable software and services in the Investment Summary as <br />set forth below. Your rights to dispute any invoice are set forth in the Agreement. <br /> <br />1. SaaS Fees. SaaS Fees are invoiced on an annual basis, beginning on the commencement of the <br />initial term as set forth in Section F (1) of this Agreement. Your annual SaaS fees for the initial <br />term are set forth in the Investment Summary. Upon expiration of the initial term, your annual <br />SaaS fees will be at our then-current rates. <br /> <br />2. Other Tyler Software and Services. <br />2.1 Implementation and Other Professional Services (including training): Implementation and <br />other professional services (including training) are billed and invoiced as delivered, at the <br />rates set forth in the Investment Summary. <br />2.2 Consulting Services: If you have purchased any Business Process Consulting services, if they <br />have been quoted as fixed-fee services, they will be invoiced 50% upon your acceptance of <br />the Best Practice Recommendations, by module, and 50% upon your acceptance of custom <br />desktop procedures, by module. If you have purchased any Business Process Consulting <br />services and they are quoted as an estimate, then we will bill you the actual services <br />delivered on a time and materials basis. <br />2.3 Conversions: Fixed-fee conversions are invoiced 50% upon initial delivery of the converted <br />Data, by conversion option, and 50% upon Client acceptance to load the converted Data into <br />Live/Production environment, by conversion option. Where conversions are quoted as <br />estimated, we will bill you the actual services delivered on a time and materials basis. <br />2.4 Requested Modifications to the Tyler Software: Requested modifications to the Tyler <br />Software are invoiced 50% upon delivery of specifications and 50% upon delivery of the <br />applicable modification. You must report any failure of the modification to conform to the <br />specifications within thirty (30) days of delivery; otherwise, the modification will be deemed <br />to be in compliance with the specifications after the 30-day window has passed. You may <br />still report Defects to us as set forth in this Agreement. <br />2.5 Other Fixed Price Services: Other fixed price services are invoiced as delivered, at the rates <br />set forth in the Investment Summary. For the avoidance of doubt, where “Project Planning <br />Services” are provided, payment will be due upon delivery of the Implementation Planning <br />document. Dedicated Project Management services, if any, will be billed monthly in arrears, <br />beginning on the first day of the month immediately following initiation of project planning. <br />2.6 Other Fixed Price Services: Other fixed price services are invoiced as delivered, at the rates <br />set forth in the Investment Summary. For the avoidance of doubt, where “Project Planning <br />Services” are provided, payment will be due upon delivery of the Implementation Planning <br />Docusign Envelope ID: 6FC12B63-3E9A-4FBB-9F3D-622DAFB48167