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Rev 06/25 <br /> <br /> <br />2. Scope of Services. <br />a. Animal Control and Protective Services. The ACO shall provide animal control <br />and protection services to the Town during the hours of 8:00 am through 5:00 pm, <br />Monday through Friday. <br />i. During the hours of 8:00 am through 5:00 pm, Monday through Friday the <br />ACO will respond to all routine and emergency animal services calls related <br />to animals located within the Town. <br />ii. All service calls received and/or responded to on behalf of the Town under <br />this Agreement will be handled in accordance with the County’s Unified <br />Animal Control Ordinance, North Carolina General Statutes pertaining to <br />animals and policies developed by Orange County Animal Services. <br />iii. The Office will receive animal service calls during the hours noted in (i) <br />above. <br />iv. A quarterly report listing the number and types of calls handled by OAC <br />within the Town limits will be forwarded to the Hillsborough Police <br />Department. <br />v. All County employees responding to service calls under this agreement will <br />receive training pertaining to the County’s Unified Animal Control <br />Ordinance. <br />vi. The County agrees to provide adequate personnel and equipment to respond <br />to calls as required by this Agreement. <br />vii. If the designated ACO who is responsible for the provision of services under <br />this Agreement to the Town of Hillsborough is on leave as a result of illness, <br />vacation, etc., then the County will only respond to emergency service calls <br />within the Town between the hours of 8:00 a.m. and 5:00 p.m., Monday <br />through Friday. <br />b. Emergency After Hour Call Services. The scheduled on-call ACO will respond to <br />emergency after hour calls as described below. <br />i. After hour call service hours are from 5:00 pm to 8:00 am Monday <br />through Friday and all holidays and weekends. <br />ii. The County shall provide trained, qualified personnel to respond to calls <br />for after hour service within the Town by going to the scene when <br />necessary to protect and preserve the health and safety of the public and <br />the life and health of animals. <br />iii. Qualified county personnel shall, when necessary and proper in the <br />judgment of County personnel, provide first aid treatment and/or take <br />animals requiring care to veterinary facilities according to County policy. <br />When immediate veterinary care is not needed in the judgment of County <br />personnel, an animal may be taken to the County’s Animal <br />18