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Agenda - 09-20-2005-5g
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Agenda - 09-20-2005-5g
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Last modified
9/2/2008 3:58:23 AM
Creation date
8/29/2008 10:44:10 AM
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BOCC
Date
9/20/2005
Document Type
Agenda
Agenda Item
5g
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2005 S Aging - A Helping Hand Respite Care Providers
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2005 S Aging - Arcadia Health Services Inc Respite Care Providers
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2005 S Aging - Maxim -Respite Care Providers
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Minutes - 20050920
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\Board of County Commissioners\Minutes - Approved\2000's\2005
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4. To staff each referred case within ten working days of the authorization date specified on the <br />service authorization form provided for' each client by the Department, if'possible, based on <br />volunteer availability. <br />5. To maintain services once staffed over the service period stipulated by the Department, <br />6. To provide consistent staff' assignment over the service period stipulated by the Department. <br />7. To provide services in three-hour minimum periods of service time, as specified in the <br />service authorization, <br />8. To provide weekly timesheets, signed by the client or responsible party, the aide, and the <br />agency supervisor, which show the allocated weekly hours and the actual billable hours, time <br />frame of service provided, and type of services provided. <br />To provide monthly billing reports for each client,. If timesheets are riot provided, if tasks are <br />not recorded, if timesheets do not include required signatures, or plans of care are not noted <br />and explained, the corresponding bills will not be paid.. <br />10. To provide upon request a written analysis of services provided since the beginning of the <br />fiscal year, including total hours of service for each client, dates of services provided to each <br />client, and explanations for any discrepancies between services requested and provided. <br />11. To make every effort to promptly communicate by phone to the Department's Eldercare In- <br />Home Care Coordinator any staff changes, interruptions in services, or problems with <br />clients' services, <br />12. To maintain appropriate client and personnel files at the Vendor's licensed office, and to <br />ensure that such records that fully disclose the extent of the service provided to recipients are <br />kept for three years from the first service date for' each client and are available for inspection, <br />13. To make every effort to help clients understand the relationship between the Vendor and the <br />Department in providing in-home services to them, <br />14, To inform clients at least the afternoon before services are expected if there is to be any <br />change in the time or duration of their services.. <br />15. To under no circumstances ask clients referred to you by the Department about their <br />economic status, or' in any way attempt to recruit new clients from the Department's client <br />pool. <br />16, Zo keep confidential any information about a client, which is shared by the Department or <br />the client. Such information shall be shared only among other Department and Vendor staff <br />who need to know in order to coordinate, manage, or deliver services to the client. <br />17. To provide to each client or responsible party a copy of their plan of care, a copy of their <br />rights, and any other documentation as necessary to ensure they are informed about what <br />duties they should expect the volunteer/staff assigned to them to perform. <br />18. To consult with Department staff prior to making referrals for other services or' malting <br />changes in any services provided to clients receiving service through this agreement. <br />
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