Orange County NC Website
Browse       Search
Choose an item. <br /> <br />If No, Explain: Click here to enter text. <br /> <br />8. What are the Cloud provider’s contractual obligations with respect to litigation holds on <br />County data? <br />Click here to enter text. <br /> <br />9. What are the Cloud provider’s contractual prohibitions on disclosing data to individuals, <br />groups or organizations making record requests, unless so directed by an authorized <br />County official? <br />Click here to enter text. <br /> <br />10. Does the contract obligate the Cloud provider to allow third-party audits and/or <br />certifications related to infrastructure and security, including penetration testing and <br />vulnerability assessment, as requested by the County? <br />Choose an item. <br /> <br />If No, Explain: Click here to enter text. <br /> <br />11. Does the contract obligate the Cloud provider to allow third party onsite inspections of <br />the Cloud provider’s infrastructure and security practices on a specified basis? <br />Choose an item. <br /> <br />If No, Explain: Click here to enter text. <br /> <br />12. Does the contract obligate the Cloud provider to provide security documentation upon <br />request by the County? <br />Choose an item. <br /> <br />If No, Explain: Click here to enter text. <br /> <br />13. Does the contract obligate the Cloud provider to supply the County with the provider’s <br />performance records, including access to daily and weekly service quality statistics? <br />Choose an item. <br /> <br />If No, Explain: Click here to enter text. <br /> <br />14. Explain the contractually obligated service level parameters, minimum levels, specific <br />remedies and penalties for non-compliance for: <br />1) Uptime Click here to enter text. <br />2) Performance and response time:Click here to enter text. <br />3) Error correction time:Click here to enter text. <br />4) infrastructure and security: Click here to enter text. <br /> <br />15. Does the contractually defined Service Level Agreement define pertinent terms such as <br />Docusign Envelope ID: D749BDBA-7901-49B9-B6FC-5183B99A1A05