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OTHER-2025-077-Tyler software as a service agreement
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OTHER-2025-077-Tyler software as a service agreement
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Last modified
9/8/2025 8:50:26 AM
Creation date
9/8/2025 8:47:39 AM
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BOCC
Date
9/4/2025
Meeting Type
Business
Document Type
Others
Agenda Item
8-e
Document Relationships
Agenda 09-04-2025; 12-1 - Information Item - August 26, 2025 BOCC Meeting Follow-up Actions List
(Attachment)
Path:
\Board of County Commissioners\BOCC Agendas\2020's\2025\Agenda - 09-04-2025 Business Meeting
Agenda 09-04-2025; 12-2 - Information Item - Tax Collector’s Report - Numerical Analysis
(Attachment)
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\Board of County Commissioners\BOCC Agendas\2020's\2025\Agenda - 09-04-2025 Business Meeting
Agenda 09-04-2025; 12-3 - Information Item - Tax Collector’s Report - Measure of Enforced Collections
(Attachment)
Path:
\Board of County Commissioners\BOCC Agendas\2020's\2025\Agenda - 09-04-2025 Business Meeting
Agenda 09-04-2025; 12-4 - Information Item - Tax Collector’s Report – Foreclosure Chart
(Attachment)
Path:
\Board of County Commissioners\BOCC Agendas\2020's\2025\Agenda - 09-04-2025 Business Meeting
Agenda 09-04-2025; 12-5 - Information Item - Tax Assessor's Report - Releases Refunds under $100
(Attachment)
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\Board of County Commissioners\BOCC Agendas\2020's\2025\Agenda - 09-04-2025 Business Meeting
Agenda 09-04-2025; 12-6 - Information Item - Memorandum - Settlement Report – MDL 2804
(Attachment)
Path:
\Board of County Commissioners\BOCC Agendas\2020's\2025\Agenda - 09-04-2025 Business Meeting
Agenda 09-04-2025; 12-7 - Information Item - Memorandum - Commercial Property Assessed Capital Expenditure (C-PACE) Program Overview and Potential Adoption in Orange County
(Attachment)
Path:
\Board of County Commissioners\BOCC Agendas\2020's\2025\Agenda - 09-04-2025 Business Meeting
Agenda 09-04-2025; 4-a - Orange County Preparedness Month Proclamation
(Attachment)
Path:
\Board of County Commissioners\BOCC Agendas\2020's\2025\Agenda - 09-04-2025 Business Meeting
Agenda 09-04-2025; 5-a - Zoning Atlas Amendment – 4809 Friends School Road, Durham, Chapel Hill Township
(Attachment)
Path:
\Board of County Commissioners\BOCC Agendas\2020's\2025\Agenda - 09-04-2025 Business Meeting
Agenda 09-04-2025; 5-b - Public Hearing on Transit for FY 2027 – 5311 Rural Area Formula Grant, 5310 Enhanced Mobility, and 5339 Combined Capital Formula Grant Applications
(Attachment)
Path:
\Board of County Commissioners\BOCC Agendas\2020's\2025\Agenda - 09-04-2025 Business Meeting
Agenda 09-04-2025; 6-a - Amendment to the Network Development Agreement for Broadband Deployment with Lumos to Extend the Project Deadlines and Revise Passings
(Attachment)
Path:
\Board of County Commissioners\BOCC Agendas\2020's\2025\Agenda - 09-04-2025 Business Meeting
Agenda 09-04-2025; 6-b - Orange County Land Use Plan 2050 – Board Request for Additional Information
(Attachment)
Path:
\Board of County Commissioners\BOCC Agendas\2020's\2025\Agenda - 09-04-2025 Business Meeting
Agenda 09-04-2025; 7-a - 2024 Climate Action Plan Annual Report
(Attachment)
Path:
\Board of County Commissioners\BOCC Agendas\2020's\2025\Agenda - 09-04-2025 Business Meeting
Agenda 09-04-2025; 8-a - Minutes for the July 8, 2025 Business Meeting
(Attachment)
Path:
\Board of County Commissioners\BOCC Agendas\2020's\2025\Agenda - 09-04-2025 Business Meeting
Agenda 09-04-2025; 8-b - Motor Vehicle Property Tax Releases Refunds
(Attachment)
Path:
\Board of County Commissioners\BOCC Agendas\2020's\2025\Agenda - 09-04-2025 Business Meeting
Agenda 09-04-2025; 8-c - Property Tax Releases Refunds
(Attachment)
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\Board of County Commissioners\BOCC Agendas\2020's\2025\Agenda - 09-04-2025 Business Meeting
Agenda 09-04-2025; 8-d - Late Applications for Property Tax Exemption Exclusion
(Attachment)
Path:
\Board of County Commissioners\BOCC Agendas\2020's\2025\Agenda - 09-04-2025 Business Meeting
Agenda 09-04-2025; 8-e - Fiscal Year 2025-26 Budget Amendment #2 & Fiscal Year 2024-25 Budget Amendment #12
(Attachment)
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\Board of County Commissioners\BOCC Agendas\2020's\2025\Agenda - 09-04-2025 Business Meeting
Agenda 09-04-2025; 8-f - Approval of Health Department Fee Change
(Attachment)
Path:
\Board of County Commissioners\BOCC Agendas\2020's\2025\Agenda - 09-04-2025 Business Meeting
Agenda 09-04-2025; 8-g - Lease Renewal for Senior Care of Orange County, Inc. (Soltys Place)
(Attachment)
Path:
\Board of County Commissioners\BOCC Agendas\2020's\2025\Agenda - 09-04-2025 Business Meeting
Agenda 09-04-2025; 8-h - Amendments to the Emergency Management Ordinance - First Consideration
(Attachment)
Path:
\Board of County Commissioners\BOCC Agendas\2020's\2025\Agenda - 09-04-2025 Business Meeting
Agenda 09-04-2025; 8-i - Amendments to the Noise Ordinance - First Consideration
(Attachment)
Path:
\Board of County Commissioners\BOCC Agendas\2020's\2025\Agenda - 09-04-2025 Business Meeting
Agenda 09-04-2025; 8-j - Approval of Revisions to the Orange County Code of Ordinances Section 28 - Personnel
(Attachment)
Path:
\Board of County Commissioners\BOCC Agendas\2020's\2025\Agenda - 09-04-2025 Business Meeting
Agenda 09-04-2025; 8-k - Resolutions of Approval for the HOME 2025-2026 Annual Action Plan (AAP)
(Attachment)
Path:
\Board of County Commissioners\BOCC Agendas\2020's\2025\Agenda - 09-04-2025 Business Meeting
Agenda for September 4, 2025 BOCC Meeting
(Attachment)
Path:
\Board of County Commissioners\BOCC Agendas\2020's\2025\Agenda - 09-04-2025 Business Meeting
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Exhibit B <br /> document . Dedicated Project Management services , if any, will be billed monthly in arrears , <br /> beginning on the first day of the month immediately following initiation of project planning . <br /> 2. 7 Web Services : Annual fees for web services are payable in advance, commencing upon the <br /> availability of the service . Your annual fees for the initial term are set forth in the <br /> Investment Summary . Upon expiration of the initial term , your annual fees will be at our <br /> then -current rates . <br /> 2 . 8 Annual Services : Unless otherwise indicated in this Exhibit B, fees for annual services are due <br /> annually, in advance , commencing on the availability of the service . Your annual fees for the <br /> initial term are set forth in the Investment Summary . Upon expiration of the initial term , <br /> your annual fees will be at our then - current rates . <br /> 3 . Third Party Products and Hardware . <br /> 3 . 1 Third Party Software License Fees : License fees for Third Party Software, if any, are invoiced <br /> when we make it available to you for downloading . <br /> 3 . 2 Third Party Software Maintenance : The first year maintenance fee for the Third Party <br /> Software is invoiced when we make it available to you for downloading . Subsequent annual <br /> maintenance fees for Third Party Software are invoiced annually, in advance, at then - <br /> current rates, upon each anniversary thereof. <br /> 3 . 3 Hardware : Third Party Hardware costs , if any, are invoiced upon delivery . <br /> 3 . 4 Hardware Maintenance : The first year maintenance fee for Hardware is invoiced upon <br /> delivery of the hardware . Subsequent annual maintenance fees for hardware are invoiced <br /> annually, in advance , at then - current rates, upon each anniversary thereof. <br /> 3 . 5 Third Party Services: Fees for Third Party Services, if any, are invoiced as delivered , along <br /> with applicable expenses, at the rates set forth in the Investment Summary . <br /> 3 . 6 Third Party SaaS : Third Party SaaS Services fees, if any, are invoiced annually, in advance , <br /> commencing with availability of the respective Third Party SaaS Services . Pricing for the first <br /> year of Third Party SaaS Services is indicated in the Investment Summary . Pricing for <br /> subsequent years will be at the respective third party' s then - current rates . <br /> 4 . Transaction Fees . Unless paid directly by an end user at the time of transaction , per transaction <br /> ( call , message, etc . ) fees are invoiced on a quarterly basis . Fees are indicated in the Investment <br /> Summary and may be increased by Tyler upon notice of no less than thirty ( 30) days . <br /> 5 . Expenses . The service rates in the Investment Summary do not include travel expenses . <br /> Expenses for Tyler delivered services will be billed as incurred and only in accordance with our <br /> then -current Business Travel Policy, plus a 10 % travel agency processing fee . Our current <br /> Business Travel Policy is attached to this Exhibit B as Schedule 1 . Copies of receipts will be <br /> provided upon request; we reserve the right to charge you an administrative fee depending on <br /> the extent of your requests . Receipts for miscellaneous items less than twenty-five dollars and <br /> mileage logs are not available . <br /> 6 . Credit for Prepaid Maintenance and Support Fees for Tyler Software . Client will receive a credit <br /> for the maintenance and support fees prepaid for the Tyler Software for the time period <br /> commencing on the first day of the SaaS Term . <br /> Payment . Payment for undisputed invoices is due within forty-five (45 ) days of the invoice date . We <br /> prefer to receive payments electronically . Our electronic payment information is available by contacting <br /> AR@tylertech . com . <br /> • <br /> • °• tyler <br /> 2 <br />
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