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OTHER-2025-077-Tyler software as a service agreement
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OTHER-2025-077-Tyler software as a service agreement
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Last modified
9/8/2025 8:50:26 AM
Creation date
9/8/2025 8:47:39 AM
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BOCC
Date
9/4/2025
Meeting Type
Business
Document Type
Others
Agenda Item
8-e
Document Relationships
Agenda 09-04-2025; 12-1 - Information Item - August 26, 2025 BOCC Meeting Follow-up Actions List
(Attachment)
Path:
\Board of County Commissioners\BOCC Agendas\2020's\2025\Agenda - 09-04-2025 Business Meeting
Agenda 09-04-2025; 12-2 - Information Item - Tax Collector’s Report - Numerical Analysis
(Attachment)
Path:
\Board of County Commissioners\BOCC Agendas\2020's\2025\Agenda - 09-04-2025 Business Meeting
Agenda 09-04-2025; 12-3 - Information Item - Tax Collector’s Report - Measure of Enforced Collections
(Attachment)
Path:
\Board of County Commissioners\BOCC Agendas\2020's\2025\Agenda - 09-04-2025 Business Meeting
Agenda 09-04-2025; 12-4 - Information Item - Tax Collector’s Report – Foreclosure Chart
(Attachment)
Path:
\Board of County Commissioners\BOCC Agendas\2020's\2025\Agenda - 09-04-2025 Business Meeting
Agenda 09-04-2025; 12-5 - Information Item - Tax Assessor's Report - Releases Refunds under $100
(Attachment)
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\Board of County Commissioners\BOCC Agendas\2020's\2025\Agenda - 09-04-2025 Business Meeting
Agenda 09-04-2025; 12-6 - Information Item - Memorandum - Settlement Report – MDL 2804
(Attachment)
Path:
\Board of County Commissioners\BOCC Agendas\2020's\2025\Agenda - 09-04-2025 Business Meeting
Agenda 09-04-2025; 12-7 - Information Item - Memorandum - Commercial Property Assessed Capital Expenditure (C-PACE) Program Overview and Potential Adoption in Orange County
(Attachment)
Path:
\Board of County Commissioners\BOCC Agendas\2020's\2025\Agenda - 09-04-2025 Business Meeting
Agenda 09-04-2025; 4-a - Orange County Preparedness Month Proclamation
(Attachment)
Path:
\Board of County Commissioners\BOCC Agendas\2020's\2025\Agenda - 09-04-2025 Business Meeting
Agenda 09-04-2025; 5-a - Zoning Atlas Amendment – 4809 Friends School Road, Durham, Chapel Hill Township
(Attachment)
Path:
\Board of County Commissioners\BOCC Agendas\2020's\2025\Agenda - 09-04-2025 Business Meeting
Agenda 09-04-2025; 5-b - Public Hearing on Transit for FY 2027 – 5311 Rural Area Formula Grant, 5310 Enhanced Mobility, and 5339 Combined Capital Formula Grant Applications
(Attachment)
Path:
\Board of County Commissioners\BOCC Agendas\2020's\2025\Agenda - 09-04-2025 Business Meeting
Agenda 09-04-2025; 6-a - Amendment to the Network Development Agreement for Broadband Deployment with Lumos to Extend the Project Deadlines and Revise Passings
(Attachment)
Path:
\Board of County Commissioners\BOCC Agendas\2020's\2025\Agenda - 09-04-2025 Business Meeting
Agenda 09-04-2025; 6-b - Orange County Land Use Plan 2050 – Board Request for Additional Information
(Attachment)
Path:
\Board of County Commissioners\BOCC Agendas\2020's\2025\Agenda - 09-04-2025 Business Meeting
Agenda 09-04-2025; 7-a - 2024 Climate Action Plan Annual Report
(Attachment)
Path:
\Board of County Commissioners\BOCC Agendas\2020's\2025\Agenda - 09-04-2025 Business Meeting
Agenda 09-04-2025; 8-a - Minutes for the July 8, 2025 Business Meeting
(Attachment)
Path:
\Board of County Commissioners\BOCC Agendas\2020's\2025\Agenda - 09-04-2025 Business Meeting
Agenda 09-04-2025; 8-b - Motor Vehicle Property Tax Releases Refunds
(Attachment)
Path:
\Board of County Commissioners\BOCC Agendas\2020's\2025\Agenda - 09-04-2025 Business Meeting
Agenda 09-04-2025; 8-c - Property Tax Releases Refunds
(Attachment)
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\Board of County Commissioners\BOCC Agendas\2020's\2025\Agenda - 09-04-2025 Business Meeting
Agenda 09-04-2025; 8-d - Late Applications for Property Tax Exemption Exclusion
(Attachment)
Path:
\Board of County Commissioners\BOCC Agendas\2020's\2025\Agenda - 09-04-2025 Business Meeting
Agenda 09-04-2025; 8-e - Fiscal Year 2025-26 Budget Amendment #2 & Fiscal Year 2024-25 Budget Amendment #12
(Attachment)
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\Board of County Commissioners\BOCC Agendas\2020's\2025\Agenda - 09-04-2025 Business Meeting
Agenda 09-04-2025; 8-f - Approval of Health Department Fee Change
(Attachment)
Path:
\Board of County Commissioners\BOCC Agendas\2020's\2025\Agenda - 09-04-2025 Business Meeting
Agenda 09-04-2025; 8-g - Lease Renewal for Senior Care of Orange County, Inc. (Soltys Place)
(Attachment)
Path:
\Board of County Commissioners\BOCC Agendas\2020's\2025\Agenda - 09-04-2025 Business Meeting
Agenda 09-04-2025; 8-h - Amendments to the Emergency Management Ordinance - First Consideration
(Attachment)
Path:
\Board of County Commissioners\BOCC Agendas\2020's\2025\Agenda - 09-04-2025 Business Meeting
Agenda 09-04-2025; 8-i - Amendments to the Noise Ordinance - First Consideration
(Attachment)
Path:
\Board of County Commissioners\BOCC Agendas\2020's\2025\Agenda - 09-04-2025 Business Meeting
Agenda 09-04-2025; 8-j - Approval of Revisions to the Orange County Code of Ordinances Section 28 - Personnel
(Attachment)
Path:
\Board of County Commissioners\BOCC Agendas\2020's\2025\Agenda - 09-04-2025 Business Meeting
Agenda 09-04-2025; 8-k - Resolutions of Approval for the HOME 2025-2026 Annual Action Plan (AAP)
(Attachment)
Path:
\Board of County Commissioners\BOCC Agendas\2020's\2025\Agenda - 09-04-2025 Business Meeting
Agenda for September 4, 2025 BOCC Meeting
(Attachment)
Path:
\Board of County Commissioners\BOCC Agendas\2020's\2025\Agenda - 09-04-2025 Business Meeting
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Exhibit B <br /> • <br /> •••'•• ityler <br /> •❖ • <br /> technologies <br /> Exhibit B <br /> Invoicing and Payment Policy <br /> We will provide you with the software and services set forth in the Investment Summary of the <br /> Agreement . Capitalized terms not otherwise defined will have the meaning assigned to such terms in <br /> the Agreement . <br /> Invoicing : We will invoice you for the applicable software and services in the Investment Summary as <br /> set forth below . Your rights to dispute any invoice are set forth in the Agreement . <br /> 1 . SaaS Fees . SaaS Fees are invoiced on an annual basis , beginning on the commencement of the <br /> initial term as set forth in Section F ( 1 ) of this Agreement . Your annual SaaS fees for the initial <br /> term are set forth in the Investment Summary . Upon expiration of the initial term , your annual <br /> SaaS fees will be at our then - current rates . <br /> 2 . Other Tyler Software and Services . <br /> 2 . 1 Implementation and Other Professional Services (including training) : Implementation and <br /> other professional services ( including training ) are billed and invoiced as delivered , at the <br /> rates set forth in the Investment Summary . <br /> 2 . 2 Consulting Services : If you have purchased any Business Process Consulting services, if they <br /> have been quoted as fixed -fee services, they will be invoiced 50% upon your acceptance of <br /> the Best Practice Recommendations , by module , and 50 % upon your acceptance of custom <br /> desktop procedures , by module . If you have purchased any Business Process Consulting <br /> services and they are quoted as an estimate , then we will bill you the actual services <br /> delivered on a time and materials basis . <br /> 2 . 3 Conversions : Fixed -fee conversions are invoiced 50 % upon initial delivery of the converted <br /> Data , by conversion option , and 50 % upon Client acceptance to load the converted Data into <br /> Live/ Production environment, by conversion option . Where conversions are quoted as <br /> estimated , we will bill you the actual services delivered on a time and materials basis . <br /> 2 . 4 Requested Modifications to the Tyler Software : Requested modifications to the Tyler <br /> Software are invoiced 50% upon delivery of specifications and 50 % upon delivery of the <br /> applicable modification . You must report any failure of the modification to conform to the <br /> specifications within thirty ( 30 ) days of delivery; otherwise, the modification will be deemed <br /> to be in compliance with the specifications after the 30 - day window has passed . You may <br /> still report Defects to us as set forth in this Agreement . <br /> 2 . 5 Other Fixed Price Services : Other fixed price services are invoiced as delivered , at the rates <br /> set forth in the Investment Summary . For the avoidance of doubt, where " Project Planning <br /> Services " are provided , payment will be due upon delivery of the Implementation Planning <br /> document . Dedicated Project Management services , if any, will be billed monthly in arrears, <br /> beginning on the first day of the month immediately following initiation of project planning . <br /> 2 . 6 Other Fixed Price Services : Other fixed price services are invoiced as delivered , at the rates <br /> set forth in the Investment Summary . For the avoidance of doubt, where " Project Planning <br /> Services" are provided , payment will be due upon delivery of the Implementation Planning <br /> •• . tyler <br />
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