Browse
Search
OTHER-2025-077-Tyler software as a service agreement
OrangeCountyNC
>
Board of County Commissioners
>
Various Documents
>
2020 - 2029
>
2025
>
OTHER-2025-077-Tyler software as a service agreement
Metadata
Thumbnails
Annotations
Entry Properties
Last modified
9/8/2025 8:50:26 AM
Creation date
9/8/2025 8:47:39 AM
Metadata
Fields
Template:
BOCC
Date
9/4/2025
Meeting Type
Business
Document Type
Others
Agenda Item
8-e
Document Relationships
Agenda 09-04-2025; 12-1 - Information Item - August 26, 2025 BOCC Meeting Follow-up Actions List
(Attachment)
Path:
\Board of County Commissioners\BOCC Agendas\2020's\2025\Agenda - 09-04-2025 Business Meeting
Agenda 09-04-2025; 12-2 - Information Item - Tax Collector’s Report - Numerical Analysis
(Attachment)
Path:
\Board of County Commissioners\BOCC Agendas\2020's\2025\Agenda - 09-04-2025 Business Meeting
Agenda 09-04-2025; 12-3 - Information Item - Tax Collector’s Report - Measure of Enforced Collections
(Attachment)
Path:
\Board of County Commissioners\BOCC Agendas\2020's\2025\Agenda - 09-04-2025 Business Meeting
Agenda 09-04-2025; 12-4 - Information Item - Tax Collector’s Report – Foreclosure Chart
(Attachment)
Path:
\Board of County Commissioners\BOCC Agendas\2020's\2025\Agenda - 09-04-2025 Business Meeting
Agenda 09-04-2025; 12-5 - Information Item - Tax Assessor's Report - Releases Refunds under $100
(Attachment)
Path:
\Board of County Commissioners\BOCC Agendas\2020's\2025\Agenda - 09-04-2025 Business Meeting
Agenda 09-04-2025; 12-6 - Information Item - Memorandum - Settlement Report – MDL 2804
(Attachment)
Path:
\Board of County Commissioners\BOCC Agendas\2020's\2025\Agenda - 09-04-2025 Business Meeting
Agenda 09-04-2025; 12-7 - Information Item - Memorandum - Commercial Property Assessed Capital Expenditure (C-PACE) Program Overview and Potential Adoption in Orange County
(Attachment)
Path:
\Board of County Commissioners\BOCC Agendas\2020's\2025\Agenda - 09-04-2025 Business Meeting
Agenda 09-04-2025; 4-a - Orange County Preparedness Month Proclamation
(Attachment)
Path:
\Board of County Commissioners\BOCC Agendas\2020's\2025\Agenda - 09-04-2025 Business Meeting
Agenda 09-04-2025; 5-a - Zoning Atlas Amendment – 4809 Friends School Road, Durham, Chapel Hill Township
(Attachment)
Path:
\Board of County Commissioners\BOCC Agendas\2020's\2025\Agenda - 09-04-2025 Business Meeting
Agenda 09-04-2025; 5-b - Public Hearing on Transit for FY 2027 – 5311 Rural Area Formula Grant, 5310 Enhanced Mobility, and 5339 Combined Capital Formula Grant Applications
(Attachment)
Path:
\Board of County Commissioners\BOCC Agendas\2020's\2025\Agenda - 09-04-2025 Business Meeting
Agenda 09-04-2025; 6-a - Amendment to the Network Development Agreement for Broadband Deployment with Lumos to Extend the Project Deadlines and Revise Passings
(Attachment)
Path:
\Board of County Commissioners\BOCC Agendas\2020's\2025\Agenda - 09-04-2025 Business Meeting
Agenda 09-04-2025; 6-b - Orange County Land Use Plan 2050 – Board Request for Additional Information
(Attachment)
Path:
\Board of County Commissioners\BOCC Agendas\2020's\2025\Agenda - 09-04-2025 Business Meeting
Agenda 09-04-2025; 7-a - 2024 Climate Action Plan Annual Report
(Attachment)
Path:
\Board of County Commissioners\BOCC Agendas\2020's\2025\Agenda - 09-04-2025 Business Meeting
Agenda 09-04-2025; 8-a - Minutes for the July 8, 2025 Business Meeting
(Attachment)
Path:
\Board of County Commissioners\BOCC Agendas\2020's\2025\Agenda - 09-04-2025 Business Meeting
Agenda 09-04-2025; 8-b - Motor Vehicle Property Tax Releases Refunds
(Attachment)
Path:
\Board of County Commissioners\BOCC Agendas\2020's\2025\Agenda - 09-04-2025 Business Meeting
Agenda 09-04-2025; 8-c - Property Tax Releases Refunds
(Attachment)
Path:
\Board of County Commissioners\BOCC Agendas\2020's\2025\Agenda - 09-04-2025 Business Meeting
Agenda 09-04-2025; 8-d - Late Applications for Property Tax Exemption Exclusion
(Attachment)
Path:
\Board of County Commissioners\BOCC Agendas\2020's\2025\Agenda - 09-04-2025 Business Meeting
Agenda 09-04-2025; 8-e - Fiscal Year 2025-26 Budget Amendment #2 & Fiscal Year 2024-25 Budget Amendment #12
(Attachment)
Path:
\Board of County Commissioners\BOCC Agendas\2020's\2025\Agenda - 09-04-2025 Business Meeting
Agenda 09-04-2025; 8-f - Approval of Health Department Fee Change
(Attachment)
Path:
\Board of County Commissioners\BOCC Agendas\2020's\2025\Agenda - 09-04-2025 Business Meeting
Agenda 09-04-2025; 8-g - Lease Renewal for Senior Care of Orange County, Inc. (Soltys Place)
(Attachment)
Path:
\Board of County Commissioners\BOCC Agendas\2020's\2025\Agenda - 09-04-2025 Business Meeting
Agenda 09-04-2025; 8-h - Amendments to the Emergency Management Ordinance - First Consideration
(Attachment)
Path:
\Board of County Commissioners\BOCC Agendas\2020's\2025\Agenda - 09-04-2025 Business Meeting
Agenda 09-04-2025; 8-i - Amendments to the Noise Ordinance - First Consideration
(Attachment)
Path:
\Board of County Commissioners\BOCC Agendas\2020's\2025\Agenda - 09-04-2025 Business Meeting
Agenda 09-04-2025; 8-j - Approval of Revisions to the Orange County Code of Ordinances Section 28 - Personnel
(Attachment)
Path:
\Board of County Commissioners\BOCC Agendas\2020's\2025\Agenda - 09-04-2025 Business Meeting
Agenda 09-04-2025; 8-k - Resolutions of Approval for the HOME 2025-2026 Annual Action Plan (AAP)
(Attachment)
Path:
\Board of County Commissioners\BOCC Agendas\2020's\2025\Agenda - 09-04-2025 Business Meeting
Agenda for September 4, 2025 BOCC Meeting
(Attachment)
Path:
\Board of County Commissioners\BOCC Agendas\2020's\2025\Agenda - 09-04-2025 Business Meeting
There are no annotations on this page.
Document management portal powered by Laserfiche WebLink 9 © 1998-2015
Laserfiche.
All rights reserved.
/
32
PDF
Print
Pages to print
Enter page numbers and/or page ranges separated by commas. For example, 1,3,5-12.
After downloading, print the document using a PDF reader (e.g. Adobe Reader).
View images
View plain text
18 . Quarantining of Client Data . Some services provided by Tyler require us to be in possession of your <br /> Data . In the event we detect malware or other conditions associated with your Data that are <br /> reasonably suspected of putting Tyler resources or other Tyler clients ' data at risk, we reserve the <br /> absolute right to move your Data from its location within a multi -tenancy Tyler hosted environment <br /> to an isolated "quarantined " environment without advance notice . Your Data will remain in such <br /> quarantine for a period of at least six ( 6 ) months during which time we will review the Data , and all <br /> traffic associated with the Data , for signs of malware or other similar issues . If no issues are <br /> detected through such reviews during the six ( 6 ) month period of quarantine , we will coordinate <br /> _ with you the restoration of your Data to a non - quarantined environment . In the event your Data <br /> m must remain in quarantine beyond this six ( 6 ) month period through no fault of Tyler' s, we reserve <br /> the right to require payment of additional fees for the extended duration of quarantine . We will <br /> m Z provide an estimate of what those costs will be upon your request . <br /> I <br /> 19 . Business License . In the event a local business license is required for us to perform services <br /> hereunder, you will promptly notify us and provide us with the necessary paperwork and/or contact <br /> information so that we may timely obtain such license . <br /> 20 . Governing Law . This Agreement will be governed by and construed in accordance with the laws of <br /> your state of domicile, without regard to its rules on conflicts of law . <br /> 21 . Multiple Originals and Authorized Signatures . This Agreement may be executed in multiple <br /> originals, any of which will be independently treated as an original document . Any electronic, faxed , <br /> scanned , photocopied, or similarly reproduced signature on this Agreement or any amendment <br /> hereto will be deemed an original signature and will be fully enforceable as if an original signature . <br /> Each party represents to the other that the signatory set forth below is duly authorized to bind that <br /> party to this Agreement . <br /> 22 . Cooperative Procurement . To the maximum extent permitted by applicable law, we agree that this <br /> Agreement may be used as a cooperative procurement vehicle by eligible jurisdictions . We reserve <br /> the right to negotiate and customize the terms and conditions set forth herein, including but not <br /> limited to pricing, to the scope and circumstances of that cooperative procurement . <br /> 23 . Data & Insights Solution Terms . Your use of certain Tyler solutions includes Tyler' s Data & Insights <br /> data platform . Your rights, and the rights of any of your end users, to use Tyler' s Data & Insights <br /> data platform is subject to the Data & Insights SaaS Services Terms of Service, available at <br /> https : //wwwotylertech . com /terms/data - insights-saas - services-terms-of-service . By signing a Tyler <br /> Agreement or Order Form , or accessing, installing, or using any of the Tyler solutions listed at the <br /> linked terms, you certify that you have reviewed , understand , and agree to said terms . <br /> 24 . Contract Documents . This Agreement includes the following exhibits : <br /> Exhibit A Investment Summary <br /> Exhibit B Invoicing and Payment Policy <br /> Schedule 1 : Business Travel Policy <br /> Exhibit C Service Level Agreement <br /> Schedule 1 : Support Call Process <br /> Exhibit D Third Party Terms <br /> •.;:•a tyler <br /> 13 <br />
The URL can be used to link to this page
Your browser does not support the video tag.