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DocuSign Envelope ID:32FCA70E-8C9D-4D85-AOBE-B88413353B8B <br /> 10 <br /> (i) Generally. Provider shall operate and maintain all necessary fiber and equipment for <br /> the Network to provide Communication Services to all connected Locations, and <br /> Provider will offer Communication Services to any residence or business that is Passed <br /> by the Network. <br /> (ii) Communications Services shall include 2 Gbps symmetrical broadband internet access <br /> service to every home and business,with a minimum level service offering to each <br /> home and business of 100 Mbps symmetrical. Other Internet speed options may be <br /> made available as well. <br /> (iii) Low cost broadband service offering: A low cost broadband service with a minimum <br /> internet speed of 100 Mbps symmetrical will be offered to all County residents for no <br /> more than $30 per month,prior to any federal or state subsidies available,until at least <br /> two years from the date of complete network construction. Per the terms of the <br /> American Rescue Plan Act,Provider must participate in the FCC's Affordable <br /> Connectivity Program as long as it is available. As used in this subsection, the term <br /> "County"means the portion of Orange County to which Provider deploys FTTP <br /> Service pursuant to this Agreement. <br /> (iv) Service Pricing: Provider will advertise on their website and offer broadband service <br /> pricing at the rates quoted in the RFP responses (or better)until at least three (3)months <br /> after the date of the first customer activation. Provider further agrees that its standard <br /> rates in place at the date of the first customer activation will not increase by more than <br /> 10%per year for any of the service levels until at least January 1,2026 in the portion of <br /> Orange County to which Provider deploys FTTP Service pursuant to this Agreement. <br /> (v) Provider agrees not to impose data caps on residential broadband service or throttle <br /> residential broadband service based on data caps or metering at any time during which <br /> it owns the network. <br /> (vi) Service drops; CPE. Provider will install Service Drops to Customer locations. <br /> Provider will not charge for Service Drops less than 1000' feet in length. Provider will <br /> procure and provide necessary Customer Premises Equipment. <br /> (vii) Customer service. Provider will provide first-line support to all Customers of <br /> Communication Services provided by Provider. <br /> (viii) Billing and collection. Provider will generate and issue Customer bills and will be <br /> responsible for billing collection and related back-office accounting and administrative <br /> functions. <br /> (ix) Marketing. Provider will diligently market the Communication Services as they are <br /> made available to potential Customers. <br /> (x) Regulatory compliance. Provider shall be responsible for all aspects of local, state <br /> and federal regulatory compliance and reporting that relate to the provision of <br /> Communication Services using the Network, including the payment of any fees or <br /> taxes required thereby. <br /> 8 <br />