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25 <br /> Slide #41 <br /> Information Technology — page 187 <br /> — Software subscriptions, maintenance and licensing -$567,131 <br /> • Increased costs of existing software—Increase of$335,778 <br /> • Added Services/Features for existing applications—Increase of$498,190 <br /> • Decommissioned features and applications—Savings of$266,837 <br /> — Operational Savings-($73,328) <br /> • Countywide Travel&Training Cuts-($2,434) <br /> Ending of Management Services Contract—($65,000) <br /> Other Operational Savings--($5,894) <br /> a OR�AoN GECOUNTY <br /> Commissioner McKee asked if the reduction of features and applications impacted the <br /> serviceability of the software. <br /> Travis Myren said no. He said the software that was decommissioned is without <br /> consequence. <br /> Slide #42 <br /> Information Technology — page <br /> 187 <br /> Service Desk Complete 90%of Routine Calls for Service Within 18 Hours <br /> 100% <br /> so% 07% 89% 90% <br /> ss% <br /> 80% <br /> 70% <br /> 60% <br /> 50% <br /> 40% <br /> 70% <br /> 204 <br /> 10% <br /> 0% <br /> FY22-23 FY20-24 FY24.25 Proj FY25-26 Budget <br /> �r1 <br /> 4z ORANGE COUNTY <br />