2025-486-E-Child Support Dept-The Law Office of Derrick J. Hensley-legal services

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Lawyers Professional Liability Policy Form No: G118011A (06-2015)Policy No: 5096501940 Policy; Page: 4 of 16 Policy Effective Date: 09/19/2024 Underwriting Company:Continental Casualty Company, 151 N Franklin St, Chicago, IL 60606 Policy Page: 7 of 28 © Copyright CNA All Rights Reserved. F. Risk Management Incentives In the event that a claim is eligible for more than one Risk Management Incentive, the Insured shall receive the benefit of the highest deductible credit. In no way shall this section be construed to afford more than one Risk Management Incentive per claim. 1. Mediation If mediation of a claim takes place either without institution of arbitration proceeding or service of suit or within sixty (60) days of the institution of such proceedings or service of suit, and such claim is ultimately resolved for an amount acceptable to the Insured and the Company by the process of mediation, the Insured’s deductible, applying to the claim, will be reduced by 50%. In no event shall the amount of the deductible waived hereunder exceed $25,000. 2. Engagement Letters If the Insured utilized an engagement letter in connection with the legal services that are the subject of a claim, and such claim is otherwise covered under the Policy, then the Insured’s deductible applying to such claim will be reduced by 50%, provided that the engagement letter: a. includes, at a minimum, the following information: i. a specific description of the scope of legal services to be performed by the Insured; ii. the identity of all clients for whom the Insured agreed to perform such legal services; iii. the fee arrangement for such legal services; and iv. a description of the Named Insured’s file retention and destruction policy; and b. was signed by all clients identified in such engagement letter prior to the Insured’s commencement of representation of such clients for the legal services described in the engagement letter, but in no event more than thirty (30) days after the commencement of such representation. In no event shall the amount of the deductible waived hereunder exceed $25,000. G. Pre-claims Assistance Until the date a claim is made, the Company may pay for all costs or expenses it incurs, at its sole discretion, as a result of investigating a potential claim that the Insured reports in accordance with Section V. CONDITIONS, Paragraph A, Notice, subparagraph 2, Notice of Potential Claim. Such payments are in addition to the limits of liability and not subject to the deductible. III. DEFINITIONS The following defined words shall have the same meaning throughout this Policy, whether expressed in the singular or the plural. Wherever appearing in bold print in this Policy: "Bodily injury" means injury to the body, sickness or disease sustained by any person, including death resulting from such injuries; or mental injury, mental anguish, mental tension, emotional distress, pain or suffering or shock sustained by any person whether or not resulting from injury to the body, sickness, disease or death of any person. "Claim" means a demand, including the service of suit or the institution of any alternative dispute resolution proceeding, received by the Insured for money or services arising out of an act or omission, including personal injury, in the rendering of or failure to render legal services. “Claim” also means privacy claims and client network damage claims. Docusign Envelope ID: D93C5068-8EF6-4BC9-8D5A-4D4FF1A6FBEF