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<br />AQUATICS DEPARTMENT <br />STANDARD OPERATING PROCEDURES <br />Swim Instructor Manual <br /> <br />Page 2 <br /> <br />TABLE OF CONTENTS <br />1. JOB OBJECTIVES ................................................................................................................................. 2 <br />2. AQUATICS DEPARTMENT ORGANIZATIONAL CHART .............................................................................. 3 <br />3. SWIM INSTRUCTOR CERTIFICATIONS & TRAINING ............................................................................... 4 <br />4. GROUP SWIM LESSON POLICIES & PROCEDURES .................................................................................. 4 <br />5. PRIVATE SWIM LESSON POLICIES & PROCEDURES: ............................................................................... 5 <br /> <br />1. JOB OBJECTIVES <br />Swim Instructors at the Orange County Sportsplex are expected to uphold the highest standards of safety and <br />quality for all swim lesson participants by committing to achieve the following standards: <br />A. Commitment to Safety: <br />Swim Instructors are expected to uphold the Aquatics Department’s commitment to safety by following <br />all swim lesson safety procedures… <br />• NEVER turn your back to participants (you should always have eyes on all participants) <br />• Ensure participants follow all general pool rules. <br />• When using the dock, ensure all participants… <br />i. Keep both feet on the dock. <br />ii. Keep their heads above water. <br />iii. Keep at least one hand on the dock rail. <br />• Use the 3-Strike Method to enforce rules… <br />i. Verbal Warning #1 <br />ii. Verbal Warning #2 <br />iii. Sit-Out (no more than 5 minutes) <br />iv. If the behavior continues to occur, remove them from the class <br /> <br />B. Commitment to Professionalism: <br />Swim Instructors are expected to maintain all department and facility standards of professionalism... <br />• Treat all members, guests, and participants with kindness and respect. <br />• Ensure all job specific tasks are completed on time and accurately. <br />• Avoid behaviors or language that are inappropriate or do not reflect the values of the <br />department and facility. <br />• Follow Swim Instructor Dress Code… <br />i. All Swim Instructors should wear a well-fitting swimsuit that does not unnecessarily <br />restrict their ability to move in the water. <br />ii. Men should wear designated swim shirt and board shorts. <br />iii. Women should wear designated swim shirt and one-piece suit. <br /> <br /> <br />Docusign Envelope ID: 177AA06A-30B4-42FF-A85A-78B5A7C51DBE