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18 | Page <br /> <br />FAILED DRAFTS LETTERS <br />After three failed drafts and late fees, the Sportsplex will send a collections letter in the mail to give the <br />former member one last chance to pay their outstanding balance before it is sent to the collections agency. <br /> <br />These collections letter draft can be found in the COLLECTIONS folder on the Public drive. <br />P:\COLLECTIONS\Collections letter Final.docx <br />Save the updated letter in the Membership folder. <br /> <br />Update the letter and mail it to the members. <br />Also update the member’s DASH profile to indicate that the collection letter has been sent. <br />“Sent collection letter on 2/4/2020.” <br /> <br /> <br /> <br /> <br />Docusign Envelope ID: 177AA06A-30B4-42FF-A85A-78B5A7C51DBE