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16 | Page <br /> <br />3RD MONTH OF FAILED DRAFTS <br />After the third failed monthly draft, uncheck the Auto Renew options under their membership profile: <br /> <br /> Just repeat the attempted to communication and if needed charging a late fee. Below are sample <br />communications for these failed drafts. <br /> <br />Email CC Declined 3rd Failed Draft: <br />Orange County Sportsplex Monthly Draft Failed on 12/28/2018 with Previous Months Outstanding Balance <br />Dear Lisa Ann Corrow, <br /> <br />We were unable to process your monthly draft on 12/28/2018 for your membership at the Orange County <br />Sportsplex. <br /> <br />Invoice #127871 <br />Amount $56.99 <br />Error for Card Number: xxxxxxxxxxxx6454 Expiration: 10/20 <br /> <br />We offer a grace period to pay the balance on your new failed draft. To avoid a $25 late fee on your <br />12/28/2018 failed draft, please pay your balance by 1/7/2019. Also we were unable to process your monthly <br />membership drafts on 10/28/2018 and 11/28/2018. Two late fees of $25.00 each have been applied to these <br />two failed drafts because they is more than ten days past due. <br /> <br />Please call us at (919) 644-0339 ext 0 or log into your DASH profile to update your information and pay your <br />balance of $190.97. If you prefer, you are welcome to stop by the front desk and take care of this in person. <br />Your 12/28/2018 invoice will be emailed separately. <br /> <br />Docusign Envelope ID: 177AA06A-30B4-42FF-A85A-78B5A7C51DBE