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11 | Page <br /> <br />ADDING A LATE FEE <br /> <br />If the member has not paid their balance and they have passed the 10 day grace period the late fee needs to <br />be applied. Hopefully they have received both an email and phone call notice about their draft failure. <br /> <br /> <br />Update the following note with the date of the failed draft and their invoice # and copy it to be added in the <br />note section of the late fee invoice: <br />Late fee applied to failed monthly membership draft on 6/1/2018 (Invoice # 69752). <br /> <br />Go to the cash Register and click on the “Late Fee Membership” item. <br /> <br />Link the shopping cart to the member and click on the “Checkout” button. <br /> <br />Click on the “Cash” Payment option and put “0.00” in the “Cash Received” box. <br />Uncheck the “Email Receipt” box. <br />Paste the late fee note “Late fee applied to failed monthly membership draft on 6/1/2018 (Invoice # 69752).” <br /> in the “Add Note” box. <br />Click on the “Process Checkout” button. <br /> <br /> <br />Docusign Envelope ID: 177AA06A-30B4-42FF-A85A-78B5A7C51DBE