Orange County NC Website
Browse       Search
4 | Page <br /> <br />ADDING A NEW MEMBER TO THE <br />“ACCOUNTS RECEIVABLE” <br />SPREADSHEET <br /> <br />If payment does not work for someone who is not listed continue to fill out their information in the <br />“Accounts Receivable” spreadsheet. <br />Name, Member ID, Amount Due, Invoice Date, Card Error, Late Fee Apply Date (usually 10 days from first <br />payment failed notification), Note on How notified about payment failure (phone or email). <br /> <br /> <br />Send an email from the Office 365 “Memberservices” email account. <br /> <br />Under the “Subject” drop down menu use the “Orange County Sportsplex Monthly Draft Failed” title. Update <br />the following email with the correct dates, invoice #, amount and card info, and why their draft failed. You <br />can easily get their email from their invoice. Click “Send Email”. <br /> <br />Orange County Sportsplex Monthly Draft Failed <br />Dear Sam, <br /> <br />We were unable to process your monthly draft on 2/8/2018 for your membership at the Orange <br />County Sportsplex. <br /> <br />Invoice #40214 <br />Amount $25.00 <br />Error for Card Number: xxxxxxxxxxxx4043 Expiration: 07/18 <br />Docusign Envelope ID: 177AA06A-30B4-42FF-A85A-78B5A7C51DBE