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1 | Page <br /> <br /> <br />Accounts Receivable Manual <br />(Updated 5/21/2018) <br /> <br />PAYMENT FAILED NOTIFICATION PAGE 2 <br />ADDING A NEW MEMBER TO THE “ACCOUNTS RECEIVABLE” SPREADSHEET PAGE 4 <br />PHONE CALL NOTICE PAGE 7 <br />FOLLOW UP EMAIL PAGE 9 <br />CASH ONLY PAYMENTS PAGE 10 <br />ADDING A LATE FEE PAGE 11 <br />2ND MONTH OF FAILED DRAFTS PAGE 14 <br /> <br />3RD MONTH OF FAILED DRAFTS PAGE 16 <br /> <br />UPLOAD TO GEORGE BROWN COLLECTION AGENCY PAGE 18 <br /> <br />CHECK ON COLLECTION AGENCY STATUS PAGE 20 <br /> <br /> <br /> <br /> <br /> <br />Docusign Envelope ID: 177AA06A-30B4-42FF-A85A-78B5A7C51DBE