2025-462-E-DEAPR-Recreation Factory Partners-portsplex Management Agreement

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Melanie Mascarenhas – Customer Service Manager Melanie started with the Sportsplex in June 2021. Melanie has 3.5 years of experience in management at the Sportsplex and has been a resident of Orange County for over 5 years. Rita McIver – Customer Care Associate Rita has over 25 years at the Sportsplex and has worked in several different areas of the business. Rita started with the Sportsplex in December 1998. Rita served as the Customer Service Manager from 2014-2020. A graduate of NC A&T State University, Rita has been a Hillsborough resident for over 25 years and is very well- known in the community, especially at the Sportsplex. Trang O’Connor – Group Fitness Coordinator Trang started at the Sportsplex in September 2018 as the Fitness Director. When the pandemic hit, Trang decided to scale back her roll at the Sportsplex to provide her with more time for her 3 children. She started in her current role as Group Fitness Coordinator in October 2020. Trang is a graduate of the University of Pittsburgh who has lived in Hillsborough for more than 8 years. In summary we have approached our 20-year arrangement from a perspective similar to owner/operators, applying that successful formula to how we operate the Sportsplex. Our management of the Sportsplex is with the entrepreneurial passion of nurturing a key owned asset. After the pandemic we retooled our workforce so that most of our people are now full-time. We oriented them as “sportsplex” people. They live here; bought homes; kids attend local schools; and are part of the community. We have fostered an enthusiastic service orientation, dedication, plus stable institutional knowledge, and the resultant financial returns are significantly above industry norms. Lastly, we believe that a look at the past is indicative of the future. Docusign Envelope ID: 177AA06A-30B4-42FF-A85A-78B5A7C51DBE