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IMPORTANT NOTICE <br />You requested that Convergint provide you with certain security and safety products and services. <br />By using these products and services, you acknowledge that: <br />Under no circumstances should Convergint-provided products and services be your sole <br />method of security or safety. Effective security and safety require a multi-layered approach involving <br />people, processes, and technologies. Convergint-provided products and services do not guarantee <br />security or safety, will not detect or prevent all threats or risks all the time (including threats they are <br />designed to detect), and will not ensure overall safety and security. You are ultimately responsible for <br />your people, premises, and property, including for maintaining an effective response plan and promptly <br />implementing your response plan in response to alarms or threats. <br />All security products and services have limitations. No product or service can guarantee safety or <br />security. It is your responsibility to ensure you are informed about product or service limitations and <br />that you regularly test and validate the products and safety plans. Reach out to your Convergint <br />account executive to learn how our support services can help. And if you have a service plan, you are <br />responsible for promptly notifying Convergint in the event of any defect, malfunction, or performance <br />issue with the products and services. <br />Various factors can impact product performance. Selecting products and settings may involve <br />tradeoffs between the level of security and safety on the one hand and speed, convenience, and cost <br />on the other hand. Convergint can give you guidance, but you are ultimately responsible for selecting <br />products and settings based on your organization’s risk profile and tolerance. <br />The products are made by third-party manufacturers, not Convergint. You are bound by and must <br />use, test, and maintain the products in accordance with the manufacturer’s terms and instructions. <br />Convergint does not independently validate the accuracy of claims or statements made by <br />manufacturers, and makes no assurances regarding their accuracy. You are responsible for using the <br />products and services in compliance with laws and regulations applicable to you or as permitted in your <br />jurisdiction. <br />All products and services are governed exclusively by a final agreement. No advertisement, <br />literature, brochure, website, or statements made during the sale process or otherwise (whether orally or <br />in writing) should be interpreted as a promise, warranty, or other assurance. <br />You have reviewed the “IMPORTANT PRODUCT SAFETY AND SERVICE INFORMATION” <br />documentation, available at convergint.com/terms. <br />Docusign Envelope ID: A43A04CF-5844-4E7F-8FBC-941107822D48