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arise . <br /> xii . Prepare a monthly summary to be used in the quarterly executive <br /> summary review based on requirements outlined in the SOW and <br /> information gathered from weekly cadence calls . <br /> xiii . Provides final Deliverables to the Customer and receives Customer <br /> approval on the completion of the SOW. <br /> 13 Personnel <br /> 2 . 3 . 1 Each Party is responsible for the supervision , direction , control , and compensation <br /> of its respective personnel . <br /> 2 . 3 . 2 Lenovo personnel used in the performance of Services shall be determined by <br /> Lenovo in its sole discretion . <br /> 2 . 3 . 3 Lenovo may subcontract a Service , or any part of it , to subcontractors selected <br /> solely by Lenovo . <br /> 2 . 3 . 4 Lenovo will provide adequate staffing and resources necessary for the <br /> successful completion of the project . <br /> 3 Licensing <br /> Customer shall ensure that all software furnished to Lenovo complies with applicable license <br /> agreements and copyright laws . Customer shall be responsible for and pay all fees , charges , and costs <br /> related to such software . Customer shall defend , hold harmless and indemnify Lenovo , including its <br /> affiliates , subcontractors , suppliers , and distributors , from and against all claims , suits , actions , <br /> proceedings and any resulting liabilities , damages , expenses , costs , and judgments , including <br /> attorneys ' fees , arising out of or in connection with any software furnished by Customer to Lenovo . If <br /> Customer's Image requires Linux or other non - Lenovo open- source programs , Customer affirms that <br /> the Linux and other non- Lenovo open-source software are licensed to Customer by the distributor of <br /> such software . Lenovo does not provide a license for Linux or any other non - Lenovo open-source <br /> software to Customer. Customer shall look solely to third parties for resolution of all matters related to <br /> such software . These terms prevail over any conflicting terms in any other Lenovo Agreements which <br /> include but are not limited to the Base Agreement , Lenovo hardware products , services , or Statements <br /> of Work . <br /> 4 Change Management Process <br /> 4. 1 This SOW may only be changed by a Project Change Request Form (" PCR " Form ) , attached <br /> hereto as Exhibit A, which shall be used to initiate the change process . In no event shall <br /> Lenovo be required to implement any change to Services in this SOW until a PCR has been <br /> signed by an authorized representative of both Parties . <br /> 4. 2 The Party proposing the change will initiate documenting the request using the PCR Form . <br /> 4. 3 Both Parties will , in good faith , mutually review the proposed Project Change Request and will : <br /> 4 . 3 . 1 Approve the PCR <br /> 4 . 3 . 2 Agree to further discussion ; or <br /> 4 . 3 . 3 Reject the PCR with communication of the reason for the rejection . <br /> 4 . 4 When Parties agree to the requested change , the authorized representative from each Party <br /> will sign the PCR Form , with the changes becoming effective upon signing . <br /> 5 Pricing and Payment <br /> 5A Unless otherwise agreed upon in writing by Parties , Customer purchase order must be received <br /> prior to beginning the Services . Customer' s purchase order shall include ( at a minimum) : <br /> 5 . 1 . 1 Customer purchase order number <br /> 5 . 1 . 2 Date of Service <br /> 5 . 1 . 3 Brief description of Services to be provided <br /> 5 . 1 . 4 Part number (if applicable) <br /> 5 . 1 . 5 Price of Services to be provided <br /> Lenovo ( United States ) Inc . <br /> Statement of Work for Orange County , NC <br /> CLM # 164807 <br />