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136 Towerview Court, Cary,North Carolina 27513 <br />Phone Mobile 7049622531 <br />justin.schaefer@convergint.com <br />June 26, 2025 <br />Orange County Government (“Customer” or “You”)Quotation:JS40829690P <br />Orange County Detention Center RFP#: <br />1200 US-70 Hillsborough, North Carolina 27278 License/Cert <br />Attention: <br />Reference: Orange County Detention Center <br /> <br />On behalf of Convergint’s global network of colleagues, I would like to personally thank <br />you for providing Convergint with the opportunity to present this proposal addressing your <br />electronic security needs. <br />Convergint’s reputation for service excellence is backed by a foundational commitment <br />to our core value of service, and we have been recognized as the #1 Systems Integrator <br />by SDM Magazine. This recognition reflects the strong relationships Convergint has <br />developed with the industry’s top technology manufacturers, and our history of success <br />with providing exceptional service to our customers. <br />Our guiding principle has always been to be our customers’ best service provider. Our <br />dedicated and certified team of professionals strives to uphold our customer-focused, <br />service-based mission to make a daily difference for our customers. After achieving a <br />successful on-time and on-budget project installation, Convergint will provide you with the <br />industry’s best ongoing service, including our 24/7 customer portal iCare, designed to <br />track service work orders, project progress, and provide you with detailed metric reporting <br />for continuous improvement. <br />The following security proposal is specifically designed to meet your needs. As your single <br />point of contact, please feel free to contact me with any additional questions you may <br />have. Thank you again for trusting Convergint as your partner. <br />Docusign Envelope ID: FCEA7A7E-A6F2-44D6-A2DB-2706BB47FA78