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Docusign Envelope ID:A24A576E-CC4E-4A07-BA5B-5968721C4755 <br /> ii) In the case of an unexpected closing or delayed opening (e.g., inclement weather) of <br /> the County Offices when providing interpretation services, the Provider shall not be <br /> paid for missed appointments. When possible, the Provider is also asked to help call <br /> his/her scheduled clients to inform them of the delay or closing. <br /> iii) Virtual appointments will be governed by the attached Scope of Work. Virtual <br /> appointments include telehealth appointments. <br /> iv) The Provider will record the start and finish time worked to the minute. After the first <br /> hour of service, payment will be calculated and paid per minute. <br /> v) For interpreting events, that are booked for three (3) or more hours for a single event, <br /> County will pay the provider 100% of the scheduled time. Interpreter events do not <br /> include medical and dental appointments with the Health Department. If the event <br /> ends early or if the provider arrives and their services are no longer required,then the <br /> County will pay the provider 100% of the scheduled time. <br /> vi) The Provider shall submit one invoice per client,per appointment.All invoices should <br /> be submitted to the County within thirty(30)days of Provider completing the service. <br /> c. Disputes. In the event the amount stated on an invoice is disputed by the County, the <br /> County may withhold payment of all or a portion of the amount stated on an invoice until <br /> the parties resolve the dispute. Should Provider fail to perform its duties under the terms <br /> of this Agreement,County may,without fault or penalty,withhold any payment associated <br /> with the work to be performed until such time as said work is completed. <br /> d. Additional Services. County shall not be responsible for costs related to any services in <br /> addition to the Basic Services performed by Provider unless County requests such <br /> additional services in writing and such additional services are evidenced by a written <br /> amendment to this Agreement. <br /> 7. Responsibilities of the County <br /> a. Cooperation and Coordination. The County has designated (Paul Slack) to act as the <br /> County's representative with respect to the Project who shall have the authority to render <br /> decisions within guidelines established by the County Manager or the County Board of <br /> Commissioners and who shall be available during working hours as often as may be <br /> reasonably required to render decisions and to furnish information. <br /> 8. Insurance <br /> a. General Requirements. Provider shall obtain, at its sole expense, Commercial General <br /> Liability Insurance, Automobile Insurance, Workers' Compensation Insurance, and any <br /> additional insurance as may be required by County's Risk Manager as such insurance <br /> requirements are described in the Orange County Risk Transfer Policy and Orange <br /> County Minimum Insurance Coverage Requirements (each document is incorporated <br /> herein by reference and may be viewed at <br /> http://www.orangecountync.gov/departments/purchasing division/contracts.php). If <br /> County's Risk Manager determines additional insurance coverage is required such <br /> Revised 05/25 <br /> 5 <br />