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Docusign Envelope ID:A24A576E-CC4E-4A07-BA5B-5968721C4755 <br /> to the total invoice. Translation into English 15% - % of increase to per word rate. <br /> Translation Memory Discounts (TTM): Exact Match & Repetitions 70% Discount, <br /> Fuzzy Match Discounts 60%Discount with 99-95%matches. 50%Discount with 94- <br /> 85% matches. 30% Discount with 84-75% matches. Additional Value Adds at no <br /> charge: Third- Party calling, Account Activation, Propio Analytics Client Portal, <br /> Client Success Manager, Implementation Consultant, Training Materials, Live <br /> Training Sessions (Unlimited), Instructions cards, and Propio ONE (Download — <br /> Android/Apple iOS app stores), No Monthly Minimums, or Usage Fees, Needs <br /> Assessments, Equipment Programs, Propio Ana. <br /> 5. Duration of Services <br /> a. Term. The term of this Agreement shall be from July 1, 2025 to June 30, 2026. <br /> b. Scheduling of Services. <br /> i) The Provider shall schedule and perform its activities in a timely manner. <br /> ii) Should the County determine that the Provider is behind schedule, it may require <br /> the Provider to expedite and accelerate its efforts, including providing additional <br /> resources and working overtime,as necessary,to perform its services in accordance <br /> with the approved project schedule at no additional cost to the County. <br /> iii) The Commencement Date for the Provider's Basic Services shall be July 1, 2025. <br /> 6. Compensation <br /> a. Compensation for Basic Services. Compensation for Basic Services shall include all <br /> compensation due the Provider from the County for all services satisfactorily (as <br /> determined by the County)performed pursuant to this Agreement. The maximum amount <br /> payable for Basic Services shall not exceed Fifty Thousand Dollars ($50,000). Payment <br /> for satisfactorily performed Basic Services shall become due and payable within thirty <br /> (30) days of Provider properly invoicing County. Payment shall be subject to provisions <br /> of Section 5(b). <br /> b. For interpretation services only: <br /> i) County will compensate Provider as provided in this agreement for interpretation and <br /> translation services at the rate prescribed. Per hour reimbursement will begin at the <br /> time the Provider meets with County staff for the appointment and ends at the time <br /> the staff and interpreter contact are completed. <br /> There will be a minimum of one (1) hour of service for the first in-person <br /> appointment. All subsequent appointments will be paid according to the duration of <br /> the scheduled appointment time or the actual appointment duration, whichever is <br /> longer. County will pay for a minimum of one (1) hour of service for in-person <br /> appointments for clients who do not show up for an appointment, and for those who <br /> cancel an appointment with less than 24-hour notice, unless the County is able to <br /> schedule another client for the same appointment time. <br /> Revised 05/25 <br /> 4 <br />