Orange County NC Website
Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 <br /> — COMPREHENSIVE EMERGENCY OPERATIONS PLAN UPDATE <br /> • Open communication:We provide opportunities for daily,weekly, monthly,and other communications to <br /> ensure everyone has the same facts and others'perspectives are heard and considered indecision-m a king <br /> processes. <br /> • Bench marking:We benchmark our projects to be the best nationally.We bring best practices and lessons <br /> learned early to help our clients adapt and institute continuous process improvements for better program <br /> outcomes.We will provide I nterim Project Reviews quarterly or as needed to assess performance and adapt <br /> to better meet client needs. We also leave our clients with suggestions about future improvement and <br /> facilitate hot-washes or after-action discussions on our work. <br /> • Risk management:We help our clients manage project risks by understanding all the factors surrounding <br /> a project and developing risk management plans and mitigation strategies to address risks before they <br /> become a reality. <br /> • Empathy and Care:We understand our clients are stretched thin and managing myriad tasks. Our team is <br /> empathic toward the project, staff, and the citizens impacted by the work being accomplished. <br /> • Best in the Field and Class:Our subject matter experts and project management support are the best.Our <br /> experts have managed disasters and projects across all levels of government.They have access to the best <br /> emergency management, homeland security, and risk management experts worldwide to support our <br /> clients. We bring best-in-class practices and tested approaches for project success. <br /> • Understanding of the Client:We work hard to understand our clients'needs,watch and listen to them,and <br /> ensure that staff members focus on their goals and objectives. <br /> 6.0 REFERENCES <br /> IEM proudly presents the following references as requested per the RFP. <br /> Project Name Contact Information <br /> Christopher C. Perry, Fire Chief <br /> 113 E.Vance Street <br /> Town of Zebulon, North <br /> Carolina Emergency Operations Plan— Planning Support Zebulon, N.C. 27597 <br /> 919.823.1840 <br /> cperry@townofzebulon.org <br /> David McIntire, Deputy Director <br /> Brunswick County 3325 Old Ocean Highway <br /> Emergency Services, Emergency Operations Plan and Continuity of Bolivia, N.C. -28422 <br /> North Carolina Operations Plan Update <br /> 910-253-2577 <br /> David.Mcintire@brunswickcountync.gov <br /> Ike Copeland, Risk Management Director <br /> Fayetteville Public Works 955 Old Wilmington Road <br /> Commission (PWC), Emergency Management Consulting Fayetteville, N.C. 28301 910-483-1382, 910- <br /> North Carolina 223-4116 <br /> pwcboard@faypwc.com <br /> 15 <br /> ©IEM. I SAFE.SECURE. RESILIENT. RFP#367-005435 I OCTOBER 23,2024 <br />