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Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 <br /> COMPREHENSIVE EMERGENCY OPERATIONS PLAN UPDATE <br /> 5.13.3 ORGANIZATIONAL CHART <br /> Program Director <br /> Don Griffith <br /> Program <br /> FontenotSean <br /> Project Manager/Senior Planner <br /> Sigrid Carrero-Perez <br /> EditorSenior Planner GIS Specialist Technical <br /> Ari Schein Ayite Brown Mary Anne Shahid! <br /> Senior Planner Graphic Designer <br /> Rohwer <br /> ChristopherPlanner <br /> 5.13.4 IEM CAPACITY AND CAPABILITIES <br /> IEM's footprint is nationwide.We have seven full-service offices(including our headquarters)and multiple branch <br /> offices coast to coast.We have provided services to more than 600 clients throughout all 50 states,four territories, <br /> and 15 countries, with 74% repeat business. <br /> IEM is fiscally solvent and viable and has operated without interruption for 39 years, with continued growth and <br /> expansion of services. IEM continually demonstrates the capacity to provide top-level talent and expertise for <br /> our federal, state, tribal nations, and local partners, retaining and developing personnel at all experience levels <br /> while providing accountability and transparency to and for our clients. <br /> Our broad experience with jurisdictions of all sizes and capacities has given us a breadth and depth of <br /> knowledge, and lessons learned that we would bring to Orange County. IEM's capacity as an established <br /> emergency planning firm goes far beyond working on plans. IEM has a solid foundation in assisting jurisdictions <br /> develop policies, procedures,guides,and checklists that support the execution of plansfor all levels of government <br /> and the private sector.The experience ofworking with various agencies at all levels of government has given IEM <br /> valuable information on how to approach best the EOP update, general emergency planning objectives of the <br /> plan, and the target audience's specific needs. <br /> With IEM's 39-year historyof supporting clients,we have built successful client relationships based on trust, open <br /> communications,diligence, competency,and compassion for the people impacted by our work. Our values are <br /> important to us. We focus on aligning our values to our project work and building successful relationships <br /> throughout the project lifecycle.While our responsibility and primary goal is to complete the job, we believe our <br /> approach and commitment to our clients are equally important. Here are some of the key characteristics that are <br /> foundational to our approach: <br /> 14 <br /> ©IEM. I SAFE.SECURE. RESILIENT. RFP#367-005435 I OCTOBER 23,2024 <br />