2025-393-E-Emergency Svc-IEM-Comprehensive Emergency Operations Plan Contract

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Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 COMPREHENSIVE EMERGENCY OPERATIONS PLAN UPDATE 2.B PROJECT MANAGEMENT The foundation of any project lies in the contractor's project management ability. IEM'S project management approach has been honed over four decades, providing high-quality, cost- effective services and excellent customer responsiveness. We are experienced in managing contracts with local,state,regional, PROJECT and federal governmental bodies in a collaborative and MANAGEMENT IEM BODY OF "• .• supportive environment.We continually analyze and refine our KNOWLEDGE VALUES corporate processes through lessons learned and multiple PRINCIPLES feedback loops in project implementation so all our customers benefit from our experiences. The key to our projectGUIDE management process is the IEM Project Management Guide. The IEM Project Management Guide (PMG) is used for all IEM projects. It represents our project management methodology,which combines I EM's Core Values with the principles outlined in the Project Management Institute's Guide to the Project Management Body of Knowledge (PMBOKS Guide). IEM'S project management process ensures consistent engagement with Orange County throughout the project, quality and timely deliverables, and the ability to pivot depending on the County's changing needs. IEM'S project management process is used for all our projects to observe and advise on plans and specifications to assure compliance with applicable local, state, and federal laws, regulations, executive orders, and EMAP standards.The critical elements of our approach that will be accomplished by the IEM Project Manager, Sigrid Carrero-Perez, include: • Project Management Plan:Develop a detailed work plan that outlinesthe objectives,activities,milestones, and dependencies to complete the project tasks within the timeline agreed upon by Orange County. IEM can meet all project requirements and client expectations. • Meetings: The IEM Project Manager will attend regular project update meetings with the project management group, comprised of the emergency managers from each jurisdiction, either virtually or on- site, to review progress on the project and keep stakeholders informed of any potential issues related to the project timeline or deliverables.IEM will identify possible solutionsto any problems and mitigate them accordingly. The Project Manager will also hold regular project update meetings with the Project Management Group, public sector, private sector, non-profit, and community stakeholders. • Meeting Documents:IEM will capture and prepare all meeting minutes and additional project management Orange County requirements from attended meetings and collaboration sessions no more than three business days after an event. • Progress Reports: The IEM Project Manager will provide monthly reports documenting project accomplishments and progress,identifythe next steps and dependencies for activities moving forward,and provide weekly status updates as requested.The monthly reports will be attached to all monthly billing invoice statements. • High-Quality Deliverables: The IEM Project Manager and our Technical Editors will ensure the highest- quality deliverables.All materials will be provided in electronic,editable Microsoft Word and Adobe Acrobat (PDF) formats. 3 ©IEM. I SAFE.SECURE. RESILIENT. RFP#367-005435 I OCTOBER 23,2024