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6 <br />ii. Holiday Schedule for Future Fiscal Years (beyond ?004-?005) <br />Holiday schedules for future years will be negotiated annually and determined by County <br />and Contractor. Holidays with no collection maybe Independence Day, Labor Day, <br />Thanksgiving Day, Cluistmas Day, New Year's Day, Maztin Luther King Jr. Holiday, Good <br />Friday, and Memorial Day. In case of cancellation, Holiday week schedules maybe shifted to <br />have collections a day late following the holiday (i.e., ifholiday falls on Thursday, Thursday's <br />collection will be on Friday, Friday's collection will be on Saturday). No changes will occur if <br />a holiday falls on a weekend. <br />iii. Complaint Calls During a Holiday <br />On days when County offices az-e closed (due to Orange County Government holiday) and <br />Contractor is providing recycling service, County may place the Contractor's office phone <br />number (933-9388 or 596-1.36.3) on its automated telephone system. This will be done in <br />order to allow the citizens of Orange County to contact Contractor directly about issues <br />concerning recycling collection and service. When and if Contractor receives complaint <br />calls, these calls will be logged and handled under flee normal complaint procedure (see <br />Section 12 of original Agreement). <br />