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Page 3 of 10 <br />or, if not specified in the Order Form, the then-current rate for the applicable SaaS Solution. <br />3.6 Travel and Lodging Expenses. If Customer requests onsite services from Cvent, it will pay Cvent’s reasonable travel and lodging <br />expenses at actual cost within 30 days after the invoice date. <br />4 SERVICES (as applicable) <br />4.1 SaaS Solutions. <br />4.1.1 Subscription Right. Subject to the provisions of the Agreement, Cvent hereby grants Customer for the Subscription Term a <br />non-transferable, non-exclusive and revocable subscription right to access and use the Services specified in the Order Form solely for use by <br />authorized users in accordance with the terms of the Agreement. Such use is limited to Customer’s internal business purpose, and Customer <br />will not use the Services in excess of the scope or duration of the applicable Subscription Term. Except for the foregoing subscription right, <br />no other right in the Products is granted hereunder, and the Products are and will remain the sole and exclusive property of Cvent whether <br />the Service is separate or integrated with any other products, services or deliverables. <br />4.1.2 Usage Metrics. Customer’s right to use a SaaS Solution is limited by the number of Usage Metrics designated in the applicable <br />Order Form(s) for the applicable Subscription Term. Cvent’s pricing model for SaaS Solutions uses minimum commitment pricing, and <br />Customer acknowledges that Usage Metrics represent the minimum amounts that Customer has committed to for the applicable Subscription <br />Term. Customer acknowledges that Cvent will not provide fee adjustments, credits, carryovers or refunds for any decrease in usage or unused <br />Usage Metrics. <br />4.1.3 Changes and Environment. Access to a SaaS Solution is limited to the version in Cvent’s production environment, accessed via <br />the internet using a Customer-provided browser that is compatible with Cvent’s Documentation. Cvent regularly updates its SaaS Solutions <br />and reserves the right to add or substitute materially equivalent functional features in the event of product unavailability, end-of-life, updates <br />or changes to software requirements. SaaS Solutions will be hosted on a server that is maintained by Cvent or its designated third-party <br />supplier or data center. Customer is solely responsible for obtaining and maintaining at its expense all equipment needed to access the SaaS <br />Solutions, including internet access and adequate bandwidth. <br />4.1.4 User IDs. Cvent will assign Customer one or more user IDs and passwords that will enable Customer to access the applicable SaaS <br />Solution. Customer will take reasonable precautions to protect against theft, loss or fraudulent use of its IDs and passwords. Each user ID is <br />unique to the assigned individual and may not be shared with others, including other personnel of Customer. Customer is solely responsible <br />for any losses arising from another party’s use of such IDs and passwords, either with or without Customer’s knowledge. Customer will de- <br />activate inactive users within the application or notify Cvent in writing to deactivate such users if such functionality is not available within <br />the application. Cvent may in its sole discretion deactivate a specific User ID if that User ID has not accessed the Services within six (6) <br />consecutive months. Cvent will promptly reactivate a disabled User ID upon written request from the Customer. <br />4.2 Advertising Services. <br />4.2.1 Scope. Cvent will provide Customer with the advertising Services specified in the applicable Order Form pursuant to the terms and <br />conditions of the applicable Product Exhibit. Availability of certain advertising Services are limited. <br />4.2.2 Content. Customer is solely responsible for Customer Content in advertising and will ensure that such Customer Content is <br />accurate, in compliance with applicable laws, and does not infringe on the rights of third parties, including intellectual property rights. <br />4.3 Professional Services. <br />4.3.1 Scope. Cvent will use commercially reasonable efforts to perform the Professional Services described in the applicable SOW in <br />accordance with its terms and conditions. Either Party may propose a change order to add to or modify the work ordered in the SOW. Each <br />change order must specify the changes to the Professional Services or deliverables and the effect on the time of performance and on the fees <br />owed to Cvent. A change order is not binding until executed by both Parties. <br />4.3.2 Developed Materials. If agreed in a SOW, Cvent may develop modifications to Products or Cvent Content (“Developed <br />Materials”). Cvent hereby grants Customer, subject to timely payment of applicable fees and charges and subject to the restrictions in the <br />Agreement, a personal, nonexclusive, non-transferable license to use the Developed Materials solely in connection with its use of the SaaS <br />Solutions during the Subscription Term. Except for the foregoing license, no other right in the Developed Materials is granted and the <br />Developed Materials are and will remain the sole and exclusive property of Cvent. Unless specified in a SOW, Cvent does not provide <br />updates or reintegration work required to make Developed Materials compatible with future versions or releases of a SaaS Solution. <br />4.3.3 Third Party Integration. Professional Services may include providing configurable integrations with various third-party <br />applications or Customer’s applications (“Connectors”). Configuration and use of any Cvent Connector depends upon (a) the Customer <br />maintaining an active license and login credentials for the third-party application, and (b) the continuing compatibility and stability of the <br />third party’s application programming interface with Cvent. Customer understands and agrees (i) except at the point of transmission, Cvent <br />does not control, and cannot guarantee, the performance or the accuracy, completeness or quality of any data in the Connector and (ii) Cvent <br />is not liable for the quality or timing of any third party data, or any misconfiguration, data corruption or data loss resulting from the use of <br />Connectors or other such integrations after the point of transmission by Cvent. <br />5 CUSTOMER’S USE <br />5.1 Acceptable Use. Customer acknowledges that Cvent provides a Service to Customer, and Cvent does not monitor or police the <br />content of communication or Customer Data transmitted through the Services. Customer further acknowledges that Cvent is not responsible <br />for the content of these communications or transmissions. Customer will use the Services exclusively for authorized and legal purposes only, <br />consistent with all applicable laws and regulations, the Agreement and, unless Customer uploads its own privacy policy on a SaaS Solution, <br />Cvent’s Privacy Policy. <br />Docusign Envelope ID: 6A684DF1-FB78-4C74-92A8-1B8FE29FD949