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<br /> <br />14 | P a g e <br /> <br />Natural Distaster and Emergency Plan <br />Convergint has a detailed plan to assist customers as soon as possible following a disaster or <br />emergency event. Surrounding Convergint Technology Centers in the Atlantic region are <br />mobilized to assist our North Carolina locations as soon as possible with their own assets and <br />personnel. These additional resources will be available to our existing customers whose <br />systems are integral to operation, as well as for any other local businesses who will be in need <br />for emergency assistance to resume operations. Convergint maintains a listing of customer <br />emergency contacts. Other preparations include: <br />• Fire & Security Panels <br />• Fire & Security Sensors <br />• Server & Network Hardware <br />• Cameras & Card Readers <br />• Spare Batteries <br />• Cabling & Connectors <br />• Testing & Inspection Equipment <br />• Service Trucks & Cargo Vans <br />• Project & Installation Teams <br />• Service & Maintenance Teams <br /> <br /> <br />Responses to calls by way of our many methods will be prioritized based on the critical nature of <br />business: <br />Priority 1 – Healthcare Facilities <br />Priority 2 – Government Facilities <br />Priority 3 – Telecommunications and Power Facilities <br />Convergint would be able to share our complete plan where space limitations are not present. <br />Docusign Envelope ID: 72FC414F-3F71-425A-8BE7-8ACB88B3ED15