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<br /> <br />10 | P a g e <br /> <br />All RFP or Service Work Order document attachments shall be automatically stored in the <br />Information Repository. <br /> <br />Security <br />All customer data will be protected through a documented security structure that includes the <br />following elements. <br />➢ Data transmission protection through a 256-bit encrypted SSL certificate <br />➢ Unique user combination email/password to access portal <br />➢ Each user is assigned: <br />o Access – Building users can be assigned permissions, with the ability to set <br />access from one building to any combination of buildings, including all buildings <br />o Permissions – Topics within iCare for which a user can perform functions for <br />defined access <br />o Hardware and software-based intrusion detection, network monitoring, and <br />policy-based procedures <br />➢ Customer IT testing and evaluation will be required before secure document storage <br />implementation <br />Qualifications, Assumptions and Exceptions to the Scope and/or Contract Documents <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br />Docusign Envelope ID: 72FC414F-3F71-425A-8BE7-8ACB88B3ED15