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<br /> <br />4 | P a g e <br />milestones are met efficiently. Additionally, iCare supports the ongoing upkeep of your <br />systems, providing robust tools for maintenance and service. <br />3. National and Local Expertise: With a strong national presence and local expertise, <br />Convergint ensures that every project benefits from our broad resources and deep local <br />knowledge. Our network of highly skilled technicians across the U.S. allows us to deliver <br />consistent, high-quality service and support no matter where you are located. This <br />extensive reach means that WCPSS will receive prompt and effective assistance <br />throughout the lifecycle of your needs. <br />4. Commitment to Excellence: Convergint’s dedication to delivering exceptional service is <br />reflected in our successful track record with similar projects. We pride ourselves on our <br />ability to execute complex system implementations with precision and efficiency, always <br />aiming to exceed our clients’ expectations. <br />5. Comprehensive Solutions with iTrac and iCare: Convergint leverages iTrac for <br />efficient project management and implementation oversight, ensuring that each phase of <br />the conversion is executed with precision and within your timeline. Additionally, our <br />iCare platform is designed to enhance system upkeep and service, providing you with a <br />robust tool for ongoing maintenance and support. <br />6. Proven Track Record: Convergint has a solid track record of successful <br />implementations and support for complex access control systems. Our commitment to <br />excellence and the WCPSS’s satisfaction is reflected in our history of delivering projects <br />on time and within budget. <br /> <br />We look forward to the opportunity to discuss how Convergint can support Wake County Public <br />Schools in achieving a successful and smooth transition to your new service provider. Please let <br />us know a convenient time for you to discuss this further. <br /> <br /> <br />Thank you for considering Convergint Technologies as your trusted partner. <br /> <br />Sincerely, <br /> <br />Justin Schaefer <br />Account Executive- SLED <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br />Docusign Envelope ID: 72FC414F-3F71-425A-8BE7-8ACB88B3ED15