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Orange County, NC <br /> <br />On-Premise OnCall Dispatch Implementation <br />Statement of Work 62 <br />Training Phase <br />31. Hexagon-Led Training <br />Task Description <br />During the Training phase, Hexagon resources will conduct Administrative and Train-the-Trainer sessions <br />for Customer-designated personnel. <br />The following formal training classes are included in the Project (“Hexagon Training Classes”): <br /> HxGN OnCall Dispatch System Administrator Training – Qty: 1 <br /> HxGN OnCall Dispatch Train-the-Trainer – Qty: 2 <br /> Note: Video Responder training is included with this training <br /> HxGN OnCall Dispatch | Mobile Unit Train-the-Trainer – Qty: 2 <br /> HxGN OnCall Dispatch | Mobile Responder Train-the-Trainer – Qty: 2 <br /> HxGN OnCall Analytics | Dispatch System Administrator Training – Qty: 1 <br /> HxGN OnCall Analytics | Dispatch User Training – Qty: 1 <br /> Xalt Integration Developer Training – Qty: 1 <br />It is recommended that Customer develop its own training program, including, but not limited to: creating <br />a training plan suitable for its needs, identifying a training cadre for each Subsystem, and leveraging the <br />Hexagon training materials and Documentation to ensure its Users have acquired the necessary <br />knowledge and are in a position to use OnCall Dispatch upon Cutover. The Customer is solely <br />responsible for training its Users. The Customer shall complete its User Training no later than thirty (30) <br />calendar days after Hexagon has completed the Hexagon Training Classes (“End User Training Period”). <br />Task Deliverables <br /> Training course agendas <br /> Applicable COTS Documentation, in electronic format; for the Hexagon Training Classes <br />Task Prerequisites <br /> Customer has identified and secured an appropriate training room and set up with the <br />workstations, at least one (1) LCD projector, display screen or other appropriate surface to <br />display a projected image, and white-board space or other ability to take notes and record <br />questions. <br /> The Customer has installed and configured at least one (1) workstation per student attending the <br />session. <br /> Customer Functional Testing Tasks for each Subsystem are complete. <br /> <br />Task Assumptions <br /> The Customer will complete end user training within the End User Training Period. <br /> Both end-user training and train-the trainer training will be provided as specifically identified <br />herein. Training will take place during normal Business Hours, which is typically from 8:00 am - <br />5:00 pm. <br />Docusign Envelope ID: 463E937D-8F02-4D22-9EEA-B2B50627D9E0Docusign Envelope ID: DE681D27-7D55-4FB6-8C51-9394D26FBC9EDocusign Envelope ID: 295A5D15-51E9-4D4A-ABF7-42411BB309FA