Orange County NC Website
Orange County, NC <br /> <br />On-Premise OnCall Dispatch Implementation <br />Statement of Work 40 <br />Hexagon Team Participation and Responsibilities <br />Hexagon shall: <br /> Provide consulting and configuration services to review (collectively, “Configuration 1 Settings”): <br /> Customer’s preferences for basic settings, including but not limited to (collectively, <br />“Basic Settings”): <br /> Colors for unit statuses <br /> Colors for event priorities <br /> Icons for event types on the map and event cards/boards <br /> Icons for unit types <br /> Customer’s needs for viewing event and unit related data in real-time lists (status <br />monitors) (collectively, “Viewing Settings”): <br /> Filters <br /> Visible columns <br /> Context (right-click) menus <br /> Customer’s emergency and non-emergency call-taking processes, including but not <br />limited to (collectively, “Call Taking Process Settings”): <br /> Location validation <br /> Event-type selection <br /> Jurisdiction determination <br /> Customer’s event creation processes, including but not limited to (collectively, “Event <br />Creation Settings”): <br /> Single Agency Response <br /> Multiple Agency Response <br /> Nearby or possible duplicate detection <br /> User Interface Layouts (“UI Layouts”) <br />Customer Participation and Responsibilities <br />Customer shall: <br /> Provide a Facility; <br /> Provide a Project Workstation for each attendee; <br /> Ensure the attendance and active participation of the Dispatch Core Team members and other <br />SMEs for the duration of the Configuration 1 Workshop; <br /> Participate in discussions and engage with the Hexagon team member; <br /> Track and prioritize requests for configuration of the Configuration1 Settings on a daily basis <br />during the Configuration 1 Workshop; and <br /> Complete any changes to Configuration 1 Settings prior to the commencement of Configuration 2 <br />Workshop. <br />Docusign Envelope ID: 463E937D-8F02-4D22-9EEA-B2B50627D9E0Docusign Envelope ID: DE681D27-7D55-4FB6-8C51-9394D26FBC9EDocusign Envelope ID: 295A5D15-51E9-4D4A-ABF7-42411BB309FA