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Orange County, NC <br /> <br />On-Premise OnCall Dispatch Implementation <br />Statement of Work 35 <br />15. COTS Interface Product Installation and Configuration <br />Task Description <br />During this Task, Hexagon will install and unit test the COTS Interfaces in the Customer’s Production <br />Environment. Hexagon will be able to install the COTS Interface and configure it based upon the <br />information provided in the COTS Interface Questionnaire subject to the functionality and features <br />existing within the COTS version of the COTS Interface. To facilitate Hexagon’s implementation and <br />configuration of the COTS Interfaces, the Customer shall make available or provide access to all third <br />party software components which are intended to integrate with the Dispatch Subsystem through the <br />COTS Interface(s). <br />Although the Customer is expected to participate in Hexagon’s internal testing of the COTS Interfaces, <br />the Customer will formally test interface functionality during Functional Testing Task. <br />Task Deliverables <br /> Installation and configuration of the COTS Interfaces which are listed in the COTS Interface <br />Questionnaire Completion Task above. <br />For more information on the COTS Interfaces, see Attachment H, Interface Descriptions. <br />Task Prerequisites <br /> Operation or availability of all external systems or Third-Party Software. <br /> Completed COTS Interface Questionnaires provided to Hexagon during the COTS Interface <br />Review Period. <br /> Virtual Server and OnCall Software Staging Task is complete. <br />Hexagon Team Participation and Responsibilities <br />Hexagon shall: <br /> Install COTS Interfaces in the Customer’s Production and Disaster Recovery Environments; and <br /> Unit test interfaces in accordance with the COTS Interface Questionnaires. <br />Customer Team Participation and Responsibilities <br />Customer shall: <br /> Ensure SMEs are available to support Hexagon Activities as needed; <br /> Verify that physical connectivity and communication has been achieved from Customer’s <br />Communication/Interface server to remote system servers and all other third-party systems (such <br />as Customer message switch(es), State/NCIC, RMS systems etc.); <br /> Provide availability and confirm operation of external systems or third-party software; <br /> Provide the following information to Hexagon: <br /> IP address for remote databases/systems <br /> Socket value for remote databases/systems <br /> Enter operator IDs (ORIs), terminal mnemonics, etc., as needed by remote <br />databases/systems <br />Docusign Envelope ID: 463E937D-8F02-4D22-9EEA-B2B50627D9E0Docusign Envelope ID: DE681D27-7D55-4FB6-8C51-9394D26FBC9EDocusign Envelope ID: 295A5D15-51E9-4D4A-ABF7-42411BB309FA