Orange County NC Website
Orange County, NC <br /> <br />On-Premise OnCall Dispatch Implementation <br />Statement of Work 31 <br />13. OnCall Dispatch System Build 2 <br />Task Description <br />This OnCall Dispatch System Build 2 Workshop (“System Build 2”) finalizes Hexagon-led system build <br />activities and completes the enablement of the Dispatch and Mobile Core Teams to continue build related <br />activities for the remainder of the project. The same Dispatch and Mobile Core Team members who <br />participated in System Build 1 and the Deployment and Response Planning Workshop shall attend <br />System Build 2 to ensure continuity of decisions and facilitating continuing to build upon previous <br />workshops. <br />Additionally, System Build 2 focuses on reviewing data entered into the Subsystem for level of completion <br />and analyzing whether data was entered/imported correctly. New topics to be covered as part of System <br />Build 2 are contact directory, message groups, message templates, lineups, ORIs, special addresses, <br />and common place names. System Build 2 shall last no longer than three (3) Business Days. While <br />certain updates or modifications to the static data may occur during the Configuration Phase, the <br />Customer shall upload all of its static data within ten (10) Business Days following System Build 2. <br />Task Deliverables <br /> OnCall Dispatch System Build 2 Workshop <br />Task Prerequisites <br /> OnCall Dispatch Deployment & Response Planning Workshop Task is complete. <br />Task Assumptions <br /> Hexagon responsibilities will be executed on site at a Facility. <br /> Workshop is conducted using the Customer’s OnCall environment. <br /> System Build 2 will last no more than three (3) Business Days. <br />Hexagon Team Participation and Responsibilities <br />Hexagon shall: <br /> Load deployment polygons into the OnCall Dispatch database; <br /> Provide support to Customer teams while continuing the system build efforts; <br /> Review with the Customer teams the data entered to date for accuracy and level of completion; <br />and <br /> Provide feedback on the build progress and areas that need focus or attention. <br />Customer Participation and Responsibilities <br />Customer shall: <br /> Provide a Facility; <br /> Provide a Project Workstation for each attendee; <br /> Ensure past participants in System Build 1 and Deployment and Response Workshop attend <br />System Build 2 for the entire duration; <br />Docusign Envelope ID: 463E937D-8F02-4D22-9EEA-B2B50627D9E0Docusign Envelope ID: DE681D27-7D55-4FB6-8C51-9394D26FBC9EDocusign Envelope ID: 295A5D15-51E9-4D4A-ABF7-42411BB309FA