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Orange County, NC <br /> <br />On-Premise OnCall Dispatch Implementation <br />Statement of Work 101 <br />Constraints: <br /> The Customer is also responsible for the maintenance and support of any hardware, software, or <br />cabling required to provide the physical interface between the ANI/ALI Communications Server <br />and the ANI/ALI Controller. Hexagon’s demarcation point, for responsibility for the ANI/ALI <br />stream, is at the port or socket on the communications server. <br /> The Customer must supply a complete and accurate description of the ANI/ALI controller <br />interface and data it provides for CAD field mapping. <br />HxGN OnCall Dispatch | Informer <br />The Informer interface automatically routes queries and responses between clients and the external <br />systems, and if the external database supports unique routing codes for each query and response, <br />Informer may be implemented to automatically initiate queries in response to actions executed within the <br />OnCall Dispatch system. For example, defining an event as a vehicle stop and entering the license tag <br />number within OnCall Dispatch may automatically initiate the “Vehicle Query by License Number.” The <br />product can be further configured to automatically enter all query results in a centralized server log, as <br />well as to automatically attach query results to the event. Using the OnCall Dispatch messaging <br />capability, responses may also be forwarded. Informer can be configured to use and display HTML forms <br />on its front-end client application. Informer can display HTML, XML/XSL or plain ASCII text responses on <br />that same client. <br />Informer is comprised of user dialogs and service components. The service components are: <br /> A module that runs in the OnCall environment, <br /> A provider that directly interfaces to external systems, and <br /> A bridge that handles communication between the two. <br />These services are orchestrated to route requests and responses between OnCall and the external <br />systems. <br />The services are architected so the module, bridge and provider can be configured to run in the cloud or <br />on-premise. For example, OnCall and the module could be configured to run in the cloud with the bridge <br />and provider configured to run on-premise to facilitate communications with the external systems. <br />The user dialogs are a standard feature that work within OnCall Dispatch | Essentials and OnCall <br />Dispatch | Advantage. When configured, these dialogs present the OnCall user with an Informer <br />Message view that will allow them to submit requests and view responses. The dialogs component also <br />supports a command line interface from within the OnCall Dispatch products. A set of configurable <br />OnCall dialogs are provided which are used to collect request data and submit it to external systems. <br />Hexagon has included the NCIC transactions as listed above in Task 16 <br />Informer includes three providers that can be configured to communicate with external systems. These <br />are: <br /> Open Database Connectivity (ODBC) <br /> CommSys <br />In addition, Informer provides: <br />Docusign Envelope ID: 463E937D-8F02-4D22-9EEA-B2B50627D9E0Docusign Envelope ID: DE681D27-7D55-4FB6-8C51-9394D26FBC9EDocusign Envelope ID: 295A5D15-51E9-4D4A-ABF7-42411BB309FA