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HxGN OnCall Dispatch Capabilities Matrix (2309) - On Premises Date: 12 April 2024 <br /># <br />Section Category Capability Product Name <br />143 Dispatch Support Adjustable Dispatch Levels <br />Alert the dispatcher when the required number or <br />type of units are not dispatched (e.g. one police <br />unit to a domestic call instead of two, or two fire <br />engines to a commercial fire instead of four). <br />HxGN OnCall Dispatch | <br />Advantage <br />144 Dispatch Support Additional Attributes Provide a means to assign multiple attributes to <br />units. <br />HxGN OnCall Dispatch | <br />Viewer <br />145 Dispatch Support Additional Attributes Provide a means to assign multiple attributes to <br />personnel. <br />HxGN OnCall Dispatch | <br />Viewer <br />146 Dispatch Support Additional Attributes Provide a means to search for units or personnel <br />attributes on the fly. <br />HxGN OnCall Dispatch | <br />Viewer <br />147 Dispatch Support Additional Attributes Provide a means to assign resources to multiple <br />units (i.e. shared crews). <br />HxGN OnCall Dispatch | <br />Viewer <br />162 Dispatch Support Unit Rotation (Unit Load <br />Balancing) <br />Allow for customization based on the needs of the <br />agency. (e.g. incident address, response type, <br />assignment, resources required, unit-on-task-time, <br />unit utilization, time of day and proximity if you <br />have multiple available companies with the <br />capability required). <br />HxGN OnCall Dispatch | <br />Administrator <br />163 Dispatch Support Unit Rotation (Unit Load <br />Balancing) <br />Make unit response recommendations based on <br />the configuration of rules defined by the agency.HxGN OnCall Dispatch | <br />Essentials <br />164 Dispatch Support Conditional Availability of <br />Apparatus <br />Have the capability to code the conditional <br />availability of units. <br />HxGN OnCall Dispatch | <br />Essentials <br />165 Dispatch Support Conditional Availability of <br />Apparatus <br />Be able to prioritize an incident and recommend <br />the type of units based on the prioritization of that <br />event and the current status of the unit. <br />HxGN OnCall Dispatch | <br />Essentials <br />166 Dispatch Support Conditional Availability of <br />Apparatus <br />Have a unit recommendation feature with the <br />flexibility to be overridden by the dispatcher.HxGN OnCall Dispatch | <br />Essentials <br />Page 20 <br />Docusign Envelope ID: 463E937D-8F02-4D22-9EEA-B2B50627D9E0Docusign Envelope ID: DE681D27-7D55-4FB6-8C51-9394D26FBC9EDocusign Envelope ID: 295A5D15-51E9-4D4A-ABF7-42411BB309FA