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HxGN OnCall Dispatch Capabilities Matrix (2309) - On Premises Date: 12 April 2024 <br /># <br />Section Category Capability Product Name <br />105 Call Handling / CAD Event Creation CAD Event Creation <br />Spawn a copy of the CFS event—in agencies where <br />multiple agencies and/or services are dispatched, <br />or when an interface to another CAD system <br />exists—for the additional agencies with a unique <br />incident/event number for each; however, all <br />copies of the CFS event be linked to each other so <br />CAD users can ascertain that they are a single CAD <br />event. <br />HxGN OnCall Dispatch | <br />Viewer <br />106 Call Handling / CAD Event Creation Determining Response Agency <br />and Service Area <br />Store all service agency and response area <br />assignments in CFS events and the system’s audit <br />log file. <br />HxGN OnCall Dispatch | <br />Viewer <br />107 Call Handling / CAD Event Creation Determining Response Agency <br />and Service Area <br />Validate the location of new a CAD event against <br />the system’s geofile to verify the location is within <br />the service area handled by the PSAP. <br />HxGN OnCall Dispatch | <br />Viewer <br />108 Call Handling / CAD Event Creation Determining Response Agency <br />and Service Area <br />Identify the new CAD event’s location and nature <br />code, and use the system’s geofile to identify the <br />appropriate service agencies that need to handle <br />the event. <br />HxGN OnCall Dispatch | <br />Viewer <br />109 Call Handling / CAD Event Creation Determining Response Agency <br />and Service Area <br />Identify the appropriate service agencies to handle <br />a CAD event, and use the system’s geofile to <br />determine the appropriate response area(s) within <br />each agency’s service area. <br />HxGN OnCall Dispatch | <br />Viewer <br />Page 16 <br />Docusign Envelope ID: 463E937D-8F02-4D22-9EEA-B2B50627D9E0Docusign Envelope ID: DE681D27-7D55-4FB6-8C51-9394D26FBC9EDocusign Envelope ID: 295A5D15-51E9-4D4A-ABF7-42411BB309FA