Orange County NC Website
HxGN OnCall Dispatch Capabilities Matrix (2309) - On Premises Date: 12 April 2024 <br /># <br />Section Category Capability Product Name <br />100 Call Handling / CAD Event Creation Premises Hazards and <br />Previous History <br />Display historical incident information based on a <br />configurable date range pre-set AND geo-area <br />range pre-set by the systems administrator, and <br />according to local SOP. <br />HxGN OnCall Dispatch | <br />Viewer <br />101 Call Handling / CAD Event Creation Premises Hazards and <br />Previous History <br />Be capable of storing information of interest to <br />responders including, but not limited to: <br />o Hazardous materials stored at the location <br />o Firearms kept at the location <br />o Information specific to individuals at the <br />location, including, but not limited to: <br /> Warrants on file <br /> Serious medical information <br /> Impairments <br /> Potential dangers to first responders <br />o Information specific to the address, including, <br />but not limited to: <br /> Entry codes <br /> Knox Box information <br />HxGN OnCall Dispatch | <br />Viewer <br />102 Call Handling / CAD Event Creation CAD Event Creation <br />Support the creation of a CFS event with a bare <br />minimum amount of information to trigger the <br />dispatch of resources when the matter is urgent. <br />This includes the location of the event and the <br />event type. <br />o It must be possible to update CFS event as <br />additional information is gathered from the <br />reporting party. <br />HxGN OnCall Dispatch | <br />Viewer <br />103 Call Handling / CAD Event Creation CAD Event Creation <br />Support the creation of new CFS events—in <br />communications centers where separate call <br />takers and radio dispatchers are employed—by <br />either call takers or dispatchers depending on the <br />source of the event information. <br />HxGN OnCall Dispatch | <br />Viewer <br />Page 15 <br />Docusign Envelope ID: 463E937D-8F02-4D22-9EEA-B2B50627D9E0Docusign Envelope ID: DE681D27-7D55-4FB6-8C51-9394D26FBC9EDocusign Envelope ID: 295A5D15-51E9-4D4A-ABF7-42411BB309FA