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HxGN OnCall Dispatch Capabilities Matrix (2309) - On Premises Date: 12 April 2024 <br /># <br />Section Category Capability Product Name <br />64 Call Handling / CAD Event Creation Determining Capture <br />Locations <br />Obtain all different versions (Standard, Standard <br />Plus, Extended Plus) of ANI/ALI information <br />automatically from interfaced phone systems <br />without requiring the user to manually re-enter <br />the information into a CAD event entry screen. <br />HxGN OnCall Dispatch | Call- <br />Taker <br />65 Call Handling / CAD Event Creation Determining Capture <br />Locations <br />Append 9-1-1 reported data to the record if the <br />user has entered data into any field before <br />accepting the 9-1-1 information, but not overwrite <br />the data entered by the user. <br />HxGN OnCall Dispatch | Call- <br />Taker <br />66 Call Handling / CAD Event <br />B358Creation Location Verification <br />Provide the ability to enter a unique building and <br />unit number to clearly identify the location (e.g. <br />100 West Ave., Bldg. 2, Unit 1). <br />HxGN OnCall Dispatch | <br />Viewer <br />67 Call Handling / CAD Event Creation Location Verification <br />Depending on the permissions granted to the user, <br />provide the ability to edit ALI 9-1-1 information in <br />the event record if the information provided by <br />the phone company is incorrect. <br />HxGN OnCall Dispatch | Call- <br />Taker <br />68 Call Handling / CAD Event Creation Location Verification <br />Include the following fields for all records <br />containing an address: street number; <br />apartment/suite number; street; road type (Drive, <br />Avenue, Street, Alley); direction; city, state, and/or <br />zip code. <br />HxGN OnCall Dispatch | <br />Viewer <br />69 Call Handling / CAD Event Creation Location Verification Validate entered incident addresses against the <br />CAD geofile. <br />HxGN OnCall Dispatch | <br />Viewer <br />70 Call Handling / CAD Event Creation Location Verification Provide various suggestions to assist users in <br />selecting accurate incident locations. <br />HxGN OnCall Dispatch | <br />Viewer <br />71 Call Handling / CAD Event Creation Location Verification Allow each address or commonplace name to have <br />an unlimited number of alias names. <br />HxGN OnCall Dispatch | <br />Viewer <br />Page 9 <br />Docusign Envelope ID: 463E937D-8F02-4D22-9EEA-B2B50627D9E0Docusign Envelope ID: DE681D27-7D55-4FB6-8C51-9394D26FBC9EDocusign Envelope ID: 295A5D15-51E9-4D4A-ABF7-42411BB309FA