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HxGN OnCall Dispatch Capabilities Matrix (2309) - On Premises Date: 12 April 2024 <br /># <br />Section Category Capability Product Name <br />50 Call Handling / CAD Event Creation Check for Duplicate Incidents <br />Identify during the creation of a CFS event <br />whether the event is a potential duplicate of an <br />active CAD event or an event recently closed; and, <br />notify the call taker of the results. <br />HxGN OnCall Dispatch | Call- <br />Taker <br />51 Call Handling / CAD Event Creation Check for Duplicate Incidents <br />Check, as configured by the system administrator, <br />by exact street address, street address block <br />range, or geo-coordinates, the location of each <br />new CFS event to determine whether another <br />event exists. <br />HxGN OnCall Dispatch | Call- <br />Taker <br />52 Call Handling / CAD Event Creation Check for Duplicate Incidents <br />Check, as configured by the system administrator, <br />within a pre-defined search radius of the location <br />of each new CFS event, to determine whether <br />another event exists within the search radius. <br />HxGN OnCall Dispatch | Call- <br />Taker <br />53 Call Handling / CAD Event Creation Check for Duplicate Incidents <br />Allow an authorized user to change the duplicate <br />event search parameters (e.g. distance, exact <br />street address match only, street address block <br />range). <br />HxGN OnCall Dispatch | <br />Advantage <br />54 Call Handling / CAD Event Creation Check for Duplicate Incidents <br />Present the user with the following information <br />for each potential duplicate event if potential <br />duplicates are located: <br />o Incident ID <br />o Type of incident <br />o Location of the incident <br />o Status of the incident <br />HxGN OnCall Dispatch | <br />Viewer <br />Page 7 <br />Docusign Envelope ID: 463E937D-8F02-4D22-9EEA-B2B50627D9E0Docusign Envelope ID: DE681D27-7D55-4FB6-8C51-9394D26FBC9EDocusign Envelope ID: 295A5D15-51E9-4D4A-ABF7-42411BB309FA