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HxGN OnCall Dispatch Capabilities Matrix (2309) - On Premises Date: 12 April 2024 <br /># <br />Section Category Capability Product Name <br />26 Call Handling / CAD Event Creation Update Call for Service Event <br />Data <br />Allow the user to supplement and/or change any <br />field of a closed event without having to change <br />the state of the event. <br />HxGN OnCall Dispatch | <br />Advantage <br />*currently support remarks, <br />disposition, and cross reference <br />updates for closed event s <br />27 Call Handling / CAD Event Creation Determine Dispatch Need <br />Provide the capability to close out the CFS record <br />without assigning a resource, if it is determined <br />that a CFS does not require the assignment of a <br />resource(s). <br />HxGN OnCall Dispatch | <br />Essentials <br />28 Call Handling / CAD Event Creation Determine Dispatch Need <br />Allow the user to append a disposition code and <br />comments to events that are not assigned any <br />resources. <br />HxGN OnCall Dispatch | <br />Essentials <br />29 Call Handling / CAD Event Creation Utilize Incident Disposition <br />Allow the user to enter one or more dispositions, <br />as dictated by agency policy, when a CAD event is <br />closed. <br />HxGN OnCall Dispatch | <br />Essentials <br />30 Call Handling / CAD Event Creation Utilize Incident Disposition Close a CAD event record automatically if no <br />resources remain assigned to the event. <br />HxGN OnCall Dispatch | <br />Essentials <br />31 Call Handling / CAD Event Creation Utilize Incident Disposition <br />Provide the capability for a mobile unit to enter <br />one or more dispositions when clearing from a <br />CAD event. <br />HxGN OnCall Dispatch | <br />Mobile Unit <br />32 Call Handling / CAD Event Creation Utilize Incident Disposition Allow the system administrator to define <br />disposition codes. <br />HxGN OnCall Dispatch | <br />Viewer <br />33 Call Handling / CAD Event Creation Assign Incident Classification <br />and Priority <br />Enable CAD users to select the appropriate <br />incident/event type from a pre- defined list of <br />codes based upon information received from <br />reporting party. <br />HxGN OnCall Dispatch | <br />Viewer <br />34 Call Handling / CAD Event Creation Assign Incident Classification <br />and Priority <br />Provide, in a multiple dispatch agency or <br />jurisdiction environment, the ability to create <br />multiple CFS events with a single CFS event entry <br />(e.g. a shooting incident type would create a law <br />enforcement, EMS, and possibly a fire event). <br />HxGN OnCall Dispatch | <br />Viewer <br />Page 4 <br />Docusign Envelope ID: 463E937D-8F02-4D22-9EEA-B2B50627D9E0Docusign Envelope ID: DE681D27-7D55-4FB6-8C51-9394D26FBC9EDocusign Envelope ID: 295A5D15-51E9-4D4A-ABF7-42411BB309FA